I called Woodland Terrace at six o’clock their time, as Dawn suggested a few hours ago, to get an update on my mom. A woman answered the phone and said, “Woodland Terrace. This is Marty. How may I help you?” I said that I was calling for Dawn in the West wing and she said […]
I called Woodland Terrace because I was told that Dr. Peele makes his rounds on Tuesdays and Thursdays and I wanted to (a) get an update on mom’s status and (b) confirm which medications she’s currently being prescribed. Rachel answered the phone and was quite polite when I requested to speak to the nurse assigned […]
At 1:47PM PDT I called Nikki at (386) 238-2285 because I still haven’t received word that mom has arrived at the Halifax ER. There was no answer and the call went to her voice mail; I didn’t leave a message. At 1:48PM PDT I called (386) 254-4080, the main number for the Halifax Psychiatric Center […]
I just got a phone call from Woodland Terrace. A woman named Amy said that she was calling from Woodland Terrace and that she wanted to know to which hospital I wanted them to send my mother for “altered mental status”. I said, basically, “Whoa, whoa, whoa. Who is this? What are you talking about?” […]
I just finished a thirty-minute phone call with Dr. Peele, the doctor who is seeing mom while she is at Woodland Terrace. After a quick introduction, I told him that the reason I wanted to talk to him was because of the prescription he’d given her for levothyroxine last week. Dr. Peele said that every […]
I just called Woodland Terrace and talked to Jessica, the Unit Manager, to confirm that they had stopped administering the levothyroxine. Jessica promised that they had, and that when Dr. Peele arrives tomorrow she will dial my number and hand him the phone to make sure he talks to me. She was extremely kind and […]
I received a voice mail from Rosa Rivera at Woodland Terrace. Here is a transcript of the message: “David, this is Rosa with Woodland Terrace. I just spoke with you. Just wanted to let you know that I let Sherri know about Dr. Peele‘s call and she asked that I let you know that you […]
Someone named Rosa from Woodland Terrace called while I was walking to lunch this afternoon. We had an amicable twenty-minute phone call about mom and her care. She was calling to see if I was the right person with whom to discuss mom’s care. She began by talking to me as if I had no […]
I sent the following email to Sherri Spillman and Sylvia Gray at Woodland Terrace (and copied my sister): Dear Sylvia and Sherri, Sherri called me at six-fifteen this morning because she said my mom had asked to speak with me. Sherri then let me speak with Jessica, the Unit Manager, because I had been asking […]
While I was having breakfast this morning, around quarter past six, I received a phone call from Woodland Terrace. It was Sherri Spillman, the Administrator of the facility. She apologized for calling me so early in the morning, but said that she was calling because she was talking to mom and she specifically asked to […]