I just received a call from Alice Wilcox Hassen (386) 451-0643, the Supervisor of GI Lab at Halifax Hospital. She told me that she had received a message from Dr. Nasr indicating that I wanted to receive copies of my mom’s medical records, but that due to HIPAA regulations she was unable to provide me […]
I got a call from Marie shortly after speaking with Ida Alvis. I assume it was Marie Garcia, the Admissions / Marketing Director at Woodland Terrace. (I’m not going to list the phone number here because, since I could swear I heard children playing in the background, I am almost certain she was calling me […]
I called Woodland Terrace in an attempt to speak with my mom. After a bit of explaining, I was eventually connected to Nurse Paula, who was assigned to my mom for the day. Nurse Paula said that my mom was in her bed and had been “quite a handful” all day. I asked her if […]
After a very frustrating phone call with Rodney Curtis at Stewart-Marchman, I sent the following email 1 to him and to Sophia Mas: Dear Rodney and Sophia, Please understand that I work in the technology industry, and for many years I worked specifically in the field of medical technology, including health insurance subrogation and claims […]
I spent about five minutes online researching HIPAA regulations to confirm that there’s nothing wrong with communicating with anyone at Stewart-Marchman ACT via email about mom. Then I sent a very detailed email to Rodney and Sophia explaining how HIPAA works.