Business Office Manager
July 10th, 2012 @ 9:25 am

The Administrator of Woodland Terrace, Sherri Spillman, was true to her word and I just received a call from Sylvia Gray, the Business Office Manager. We spoke for almost thirty minutes and she was very pleasant. We began the conversation by discussing why it was that my mom didn’t have Medicaid (or Medicare), and how […]

A Call from Keith
July 2nd, 2012 @ 10:00 am

Keith, the discharge coordinator from Halifax Hospital and my mother’s case manager, called to give me a status update. He said I needed to “just wait”. Keith said that I should, “blame Obamacare,” and that because of it, “everything is changing.” He said he would call me if anything changed.