My sister just received an email from Department of Children and Families, ACCESS Florida Program <donotreply@dcf.state.fl.us> The subject line is “Online Notices – My ACCESS Account (Ref#:9246)” 1 Please, do me a favor and take a look at the screenshot of this message. Can you even imagine being able to make any sense of it […]
I called Woodland Terrace on my way home from work tonight to try to talk to mom. Someone answered the phone on the second ring and I said that I was trying to get in touch with my mom, who was in room 207 on the West wing. The woman said, “That’s on the West […]
Nurse Cheryl, mom’s night nurse at Woodland Terrace, just called. She seemed to have no recollection of talking to me last week and I had to remind her that we’d talked. Whatever. She was calling to tell me that she was filing an incident report for mom. Nurse Cheryl said that a CNA had checked […]
I just called Woodland Terrace and talked to Jessica, the Unit Manager, to confirm that they had stopped administering the levothyroxine. Jessica promised that they had, and that when Dr. Peele arrives tomorrow she will dial my number and hand him the phone to make sure he talks to me. She was extremely kind and […]
I received a voice mail from Rosa Rivera at Woodland Terrace. Here is a transcript of the message: “David, this is Rosa with Woodland Terrace. I just spoke with you. Just wanted to let you know that I let Sherri know about Dr. Peele‘s call and she asked that I let you know that you […]
Someone named Rosa from Woodland Terrace called while I was walking to lunch this afternoon. We had an amicable twenty-minute phone call about mom and her care. She was calling to see if I was the right person with whom to discuss mom’s care. She began by talking to me as if I had no […]
I sent the following email to Sherri Spillman and Sylvia Gray at Woodland Terrace (and copied my sister): Dear Sylvia and Sherri, Sherri called me at six-fifteen this morning because she said my mom had asked to speak with me. Sherri then let me speak with Jessica, the Unit Manager, because I had been asking […]
I just sent the following email to Delia McClain at ElderSource: Dear Delia, It has been almost six full months now. Can you tell me if any progress has been made on the Medicaid application process for my mother? Can you tell me what the status of her application is? David Vincent Gagne I haven’t […]
While I was having breakfast this morning, around quarter past six, I received a phone call from Woodland Terrace. It was Sherri Spillman, the Administrator of the facility. She apologized for calling me so early in the morning, but said that she was calling because she was talking to mom and she specifically asked to […]
PostalPix is a really cool iPhone app that I use frequently. I just ordered twenty-four prints of photos from my Camera Roll and had them delivered directly to my mom at Woodland Terrace. She’ll probably receive them by Monday, and it only cost me $8.52 total. I’ve used PostalPix to send photos to my grandmother, […]