I hadn’t heard anything from Katie Perez, the legal assistant at K.B. Mathis, P.A., since September 26th — more than two weeks — so on Monday, October 14th, I sent her an email asking for an update.

It’s been three days since then, so I forwarded that same email to Katie again and added this note:


I received the following email from her, in response to Monday’s email, about forty-five minutes after sending that: