A Call from Steve
September 11th, 2012 @ 3:30 pm

Attorney Steve Phillips of Pincus & Currier, LLP called me on the afternoon of September 11th, 2012. After a few pleasantries he told me that he had talked to Dr. Wolf the previous day, and that he requested the medical records and insurance information from Woodland Terrace. 1 Steve said that Dr. Wolf thinks that […]

Re: Updates
September 11th, 2012 @ 10:33 am

My sister sent me an email with answers to some of my questions from yesterday: Hey, David. […] Mom needed to be eligible for Social Security Disability to be eligible for Medicaid. They are separate, but somehow one predicates the other. ChamberlinEdmonds is the company that works through Halifax to assist people in getting Medicaid […]

Looking for an Update
September 7th, 2012 @ 11:46 am

On the morning of September 7th, 2012, I sent this email to Steve Phillips of Pincus & Currier, LLP, the attorney who was working with us at the time: Hey Steve, Can you tell me what’s happening right now? Have you heard anything from Dr. Wolf? Did you send the notice to Woodland Terrace about […]

An Outstanding Bill
August 17th, 2012 @ 8:00 am

I received a phone call at 11:00 AM EDT from (386) 425-4580. I didn’t recognize the number and answered the phone by simply saying, “Hello?” The woman on the line said, “Hello. I’m trying to get in touch with Kathleen Gagne,” and my heart just dropped. I said, “This is David Gagne. How can I […]

Not a Medical Examiner Case
August 17th, 2012 @ 6:45 am

I called the office of the Volusia County Medical Examiner this morning since I did not hear from anyone there yesterday. 1 I asked for Bob Burch and was told that he has the day off today. I asked for Dr. Hermann and the person who had answered the phone asked me, “What case is […]

Calling the Medical Examiner’s Office
August 15th, 2012 @ 1:03 pm

I called 1 the office of the Volusia County Medical Examiner to see if I could get an update on whether they had decided to do an autopsy on my mother’s body. I asked the woman who answered the phone if I could speak to Mr. Burch. She said, “Can I tell him who’s calling?” […]

A Call from Dr. Hermann
August 14th, 2012 @ 2:35 pm

I received a phone call 1 from Dr. Marie Hermann, the chief medical examiner of Volusia County. I quickly — quickly — gave her a summary of the events of the last week and told her that I couldn’t understand why Bob Burch would be so adamant that her office would not perform an autopsy. […]

Evacuated to the Emergency Room
August 12th, 2012 @ 2:39 pm

I was sitting in the parking lot of Centinela Feed, a pet store in Los Angeles, when I received a call from Woodland Terrace. It was Ida Alvis. Ida was unimaginably rude and hung up on me at least three times yesterday (Saturday), so I knew if she was calling to talk to me it […]

A Trip to the ER
August 10th, 2012 @ 7:18 pm

I didn’t hear the phone ring, but at 7:18 PM PDT I missed an incoming call from (386) 425-1300. I know that 386 is the area code for north central Florida, so when I noticed eight minutes later I called immediately. The man that answered the line said that I was calling the Emergency Room […]

Reluctant to Give Out Information
July 31st, 2012 @ 3:16 pm

I called Woodland Terrace at six o’clock their time, as Dawn suggested a few hours ago, to get an update on my mom. A woman answered the phone and said, “Woodland Terrace. This is Marty. How may I help you?” I said that I was calling for Dawn in the West wing and she said […]