My wife sent me a text message shortly after one in the afternoon to let me know that the ashes had arrived at the house. I replied and asked her if they had been delivered via FedEx and she told me they weren’t. When I got home from the office I found a plain brown […]
I sent this email to Dr. Allen Cusack at Cusack Mortuary: Dear Allen and / or [name redacted], I called this morning because the two tracking numbers [name redacted] gave me on Saturday night do not seem to work. I tried using them on the FedEx website, the UPS website, and the United States Postal […]
Late in the evening of September 23rd, I submitted a help ticket via the AT&T website: My mother died on August 12, 2012. She was hospitalized in late November 2011. Prior to November 2011, I had many, many, many voice mails from my mother. She would call and leave me voice messages all the time. […]
I called Cusack Mortuary while driving into the office today. The first time I called the 877 phone number and got a message about all the lines being busy. So then I tried again and it simply immediately started making the “You’ve been disconnected” tone. I called the local 386 number and it rang through. […]
I called Allen at Cusack Mortuary today on my walk back to the office from lunch. He answered the phone himself and apologized for not replying to my emails. (He said they were having Internet connection problems in the office.) He asked how I was doing and I told him that I was still having […]
I called Dr. Wolf on my way to work this morning. I was concerned because I started wondering if the reason Dr. Peele had refused to sign the death certificate was because he was waiting for the results of the autopsy, and I wanted to make sure that Dr. Wolf would not share the results […]
I received a voice mail from Detective Whittier of the Deland Police Department while I was in the middle of a call with Dr. Wolf. After not talking to him for a week, even though I called him four times, he left me the following message: “Hi, Mr. Gagne. This is Detective Whittier with the […]
At about noon on August 21st, 2012, a week and a half after my mother died, attorney Steve Phillips sent me this text message: Dr wolf should be calling u now. She said she left MSG for u last night. Let me know if u don’t hear from her in the next hr. I replied […]