Calling RxPerts
August 17th, 2012 @ 8:19 am

I called RxPerts Pharmacy this morning. I had received a bill from them at my home in Los Angeles; I have to assume that someone at Woodland Terrace gave them my address. I tried the phone number on one of the forms in the admissions packet from Rosa Rivera, (813) 740-1818. From their voice prompt […]

Getting Mom’s Stuff
August 16th, 2012 @ 9:05 am

I called Woodland Terrace and Rosa answered the phone. I said, “This is David Gagne,” and she asked, “How are you doing?” I ignored her question and told her that I wanted to know what I needed to do to have my dad retrieve my mom’s personal belongings. She told me that they had collected […]

Looking for an Update
August 16th, 2012 @ 8:10 am

I called Detective Whittier of the Deland Police Department to see if he had any update. I know that he had said he was going to go to Woodland Terrace this morning to attempt to talk to Dr. Peele in person. He did not answer, so I left him a voice mail.

Re: A Trip to the ER
August 16th, 2012 @ 5:35 am

Four days after my mother’s death, Michelle Cofano, the Registered Nurse Specialist at the Department of Elder Affairs — also known as C.A.R.E.S. — replied to the email I sent her asking for help. She said: Hey David, Below is the information you requested: There is a program within the Department of Elder Affairs called: […]

Calling the Medical Examiner’s Office
August 15th, 2012 @ 1:03 pm

I called 1 the office of the Volusia County Medical Examiner to see if I could get an update on whether they had decided to do an autopsy on my mother’s body. I asked the woman who answered the phone if I could speak to Mr. Burch. She said, “Can I tell him who’s calling?” […]

With Deep Sympathy
August 15th, 2012 @ 12:00 pm

Three days after my mother died, someone at Woodland Terrace sent me a sympathy card. I received it when we returned to Los Angeles from Florida on the 28th. The front of the card states: WITH DEEP SYMPATHY DURING THIS DIFFICULT TIME Inside is written, “To the family of Kathleen Gagne,” above the text: PLEASE […]

An Update from Detective Whittier
August 15th, 2012 @ 6:20 am

Detective Whittier of the Deland Police Department called me at 9:20 AM EDT. We had a very long phone call in which I updated him on all of the phone calls I had yesterday. He told me that he was planning on going to visit Woodland Terrace tomorrow to attempt to talk to Dr. Peele […]

Contact with Dr. Peele
August 14th, 2012 @ 8:27 am

I called the cell phone number I have for Dr. Peele. 1 I did not expect him to answer, but he did. I said that I was Kathie Gagne’s son and that both a nurse at Fish Memorial Hospital and Dr. Allen Cusack, the manager of the mortuary where my mother’s body is currently located, […]

Volusia County Medical Examiner
August 13th, 2012 @ 9:39 am

I called * the Volusia County Medical Examiner using the number I was given by the nurse at Fish Memorial Hospital. 1 (Their automated message — press one for this, press two for that — is insufferably long, and includes a letter-by-letter enunciation of their web address: http://volusia.org/medicalexaminer/ which takes a long, long time.) A […]

Updating Investigator Brown
August 13th, 2012 @ 9:24 am

I called Investigator Brown from the Florida Department of Children and Families. 1 He had previously told me that I would never hear from him again regarding his investigation, but I thought it might make sense to provide him with the additional information that my mother is now dead. I called the number on my […]