My sister sent me a text message to let me know she’d just received a phone call from Shelly Sparace at Woodland Terrace:

Shelly just called. She said she and Sylvia looked at the website. From what she can tell, none of the items with "Denied" next to them are ones we are currently working on.
I left a message asking Sylvia to call and let me know about any current payments I should be making or if we could start paying for Mom to get some therapy.