I called Woodland Terrace at six o’clock their time, as Dawn suggested a few hours ago, to get an update on my mom. A woman answered the phone and said, “Woodland Terrace. This is Marty. How may I help you?” I said that I was calling for Dawn in the West wing and she said […]
This afternoon I signed and / or initialed and then faxed to Woodland Terrace the majority of the new documents which Rosa Rivera sent me yesterday. I included a cover letter, and then also emailed it to her: Dear Ms. Rivera, At approximately 3:00PM EDT I signed and / or initialed and returned the following […]
I called Woodland Terrace because I was told that Dr. Peele makes his rounds on Tuesdays and Thursdays and I wanted to (a) get an update on mom’s status and (b) confirm which medications she’s currently being prescribed. Rachel answered the phone and was quite polite when I requested to speak to the nurse assigned […]
I just sent this message to wtsocialterr@wterrace.com, which I believe is the email address of Shelly Sparace, the social worker at Woodland Terrace who has been working (primarily with my sister) on my mother’s application for Medicaid: Dear Shelly, I am writing to get information on the status of my mother’s application for Medicaid. Has […]
I called Woodland Terrace on my way home from work tonight. I thought it was probably too late to talk to mom, but I might be able to at least talk to one of the nurses to get an update. After about ten rings a woman answered the phone, “Woodland Terrace. May I help you?” […]
At 7:15AM PDT I received another email from the copy machine at Woodland Terrace. It contained no subject line or message, but had a twenty-six page, 3MB file attached named doc04431020120730101424.pdf. About five minutes later I received this email from Rosa Rivera with the subject line “Admission Pocket”: Good morning David. I’ve resent the pages […]
Mom’s friend from church called me on Saturday morning. She was visiting mom at Woodland Terrace and wanted to see if she could get mom to talk to me for a minute. She handed mom the phone and I could clearly hear her say, “David?” We “talked” for about five minutes. It was mostly me […]
I called Woodland Terrace this morning with the intent of talking to Sherri Spillman, the administrator, about what happened yesterday when my mom was “lost”. Rachel, who has been incredibly nice the last few times I’ve talked to her, told me that Sherri was at an “administrator meeting” in Daytona all day today. I asked […]