I called Woodland Terrace and Marty answered. I asked to speak to Sherri Spillman, the administrator. Marty told me that Sherri was no longer there. I was confused and asked her what she meant and she told me that Sherri was no longer the administrator.
“When did this happen?” I asked. Marty said, “I can’t tell you when that happened.”
I asked, “Who is the new administrator then?” and Marty said, “I refuse to give you that information.” 1
She said that I could talk to Ida 2 and I said that that would be no use, because Ida refused to talk to me. I also said that I thought it was ridiculous that she wouldn’t give me the name of the administrator, it’s information that they publish on their website.
Marty relented and told me that James Thompson was the new administrator, but that I’d have to call on Monday if I wanted to talk to him.
The entire call lasted three minutes.