I called the (352) 955-5015 number for the State LTC Ombudsman listed as an “Advocate for Residents” in the batch of paperwork that Rosa Rivera at Woodland Terrace sent me.

The line rings and you get that annoying noise and then a canned message that states that the phone number has been changed.

I called the new number — (386) 418-2106 — and that number went to an automated voice mail box. I left my name and number and asked for someone to call me.

Update: It is now 11:15 PM EDT and I have not received a response to this call.
Update: It is now September 4th and I have not received a response to this call.