I received the following email from Dr. Allen Cusack of Cusack Mortuary:

Good Afternoon,

I received a letter in today’s mail stating that there was an issue regarding a chargeback/stop payment regarding your bill. I needed clarification on this and wanted to know if you ever received the cremated remains of your mother and if your sister received hers as well.

Thank you,
Allen Cusack

I haven’t responded to him yet. I can’t think of any way I could possibly convey my frustration and disappointment.