Following Up
February 23rd, 2012 @ 5:55 pm

I sent an email to Delia to follow up on her last message to me, in which she promised to talk to her supervisor and contact me:   From: Gagne, David To: McClain, Delia <Delia McClainD@elderaffairs.org> Subject: Re: Status Update Sent: February 23, 2012 5:55 PM PT Dear Delia, Last week you advised that you […]

A Response
February 17th, 2012 @ 8:48 am

Delia McClain, the Medicaid Client Services Specialist with ElderSource, responded to my plea for help with this email: Good morning Mr. Gagne, I am very sorry to say that at this time, nothing has changed regarding your mother’s status since we’d last communicated. Also, there is no new information for the Dementia program. If/when her […]

A Plea for Help
February 15th, 2012 @ 11:55 am

I sent this email to Delia McClain, a Medicaid Client Services Specialist with ElderSource: Hello Delia, I’m writing to see if I can get a status update on my mother’s case. You had mentioned that — in addition to the waiting list for an assisted living facility assistance waiver — you were going to add […]

An Unsent Email
January 31st, 2012 @ 11:19 pm

I started to write this email, but never finished and never sent it. I was sending it to my little sister’s good friend, and her older brother: Hey, [name redacted] and [name redacted], Thank you, [name redacted], for sending this email. I really appreciate it. I don’t know how much of the story you two […]

A Follow-Up Email to Judy Martin
January 24th, 2012 @ 1:02 pm

I sent this message to Judy Martin <Judy.Martin@HamptonManor.net> and copied my sister: Dear Judy, I never received a response to the message I sent last Wednesday, January 18, 2012. I’ve included it here again, and am copying my sister, [name redacted]. ([name redacted] lives in Seattle, WA.) On the evening of Thursday, January 19, 2012, […]

A Response from Delia
January 24th, 2012 @ 7:43 am

Delia McClain sent me this email in response to my previous email and questions about Medicaid: Good morning Mr. Gagne, During our previous discussion, you also informed me that your mother had been diagnose with Dementia. I’d advised you that there is a program for clients with Dementia that I would add her name to […]

What Exactly Is Medicaid?
January 23rd, 2012 @ 2:45 pm

I sent this email to Delia McClain, Medicaid Client Services Specialist at ElderSource in Jacksonville, Florida: Hello, Delia, Thank you! You said that my mother, “will remain on the wait lists until funding becomes available.” I was only aware of a single wait list, what I have been referring to as the waiting list to […]

A Message to Connie
January 23rd, 2012 @ 2:03 pm

I just received this email from Constance “Connie” Wade at Halifax Hospital: Dear David. I am sending you the information you requested. Your Mother’s height is recorded to be 67.99 inches and weight is 228.84. It is good you are working on a medicaid waiver. We do need to understand her funding. I have requested […]

Re: Kathleen Gagne
January 23rd, 2012 @ 1:56 pm

Here is an email I received from Delia McClain, Medicaid Client Services Specialist with ElderSource: Good afternoon Mr. Gagne, I rec’d your mother’s info and have updated the database accordingly. Hope your mother’s health improves so she can get her independence back. As advised during our previous discussion, she will remain on the wait lists […]

Intake Assessment Follow-Up
January 23rd, 2012 @ 1:14 pm

I just sent the following message to Delia Mcclain, Medicaid Client Services Specialist at ElderSource: Dear Delia, We spoke on Friday, January 20, 2012 at approximately 12:45pm Eastern time. This is regarding my mother: KATHLEEN ANNE GAGNE aka “KATHIE” GAGNE Maiden Name: [redacted] DOB: [redacted] SS#: [redacted] You had asked me to confirm her height […]