Volusia Nursing Home Residents Receive Risky Drugs for Dementia
April 18th, 2016 @ 9:01 am

Here’s an article from the Daytona Beach News-Journal published in April 2015 that details a woman with a story that nearly exactly mimics what happened to mom. It’s heartbreaking to read because it confirms what I have been writing here all along, and what I was literally screaming at people before mom died. She was […]

Yet Another HIPAA Release
October 25th, 2013 @ 2:46 pm

  From: Burke, Pat <burke@jaxlegal.net> To: Gagne, David Subject: Document in ProLaw Sent: October 25, 2013 7:50 AM Mr. Gagne, We are in the process of obtaining some additional medical records regarding your Mother, Kathleen Gagne, but we don’t have any signed authorizations for release of information. Would you please sign only the attached authorization […]

Atlantic Mobile Imaging
October 23rd, 2012 @ 8:34 am

On August 14 of this year — two days after mom died — Atlantic Mobile Imaging of Daytona Beach, FL mailed a bill to my little sister in Seattle. The invoice was for $159.22 to pay for an x-ray of mom’s pelvis on May 10th, 2012. (In mid-April while she was at Halifax Hospital, we […]

Central Florida Podiatry
October 15th, 2012 @ 11:25 am

My sister sent me a bill addressed to mom and dated August 21st, 2012. It’s from Central Florida Podiatry for — as far as I can tell — a pedicure mom received on March 20th. She was at Grace Manor at the time. The bill is for $100.00 due to Dr. Agnes K Bartoszek. I […]

Level of Care
August 7th, 2012 @ 8:40 am

This morning I received a phone call from Michelle Cofano from the Florida Department of Elder Affairs. 1 She was calling to let me know that she does Medicaid eligibility approval, which is apparently another way of saying that she is responsible for submitting the “level of care” data to the state. (Yes, this is […]

Re: Mom and Therapy
July 31st, 2012 @ 4:41 pm

My sister sent me this email: Hi, David. Sylvia 1 returned my phone call this afternoon. She said that it would be best to go ahead and send them a payment from Mom’s Social Security equivalent to her monthly amount minus the $[redacted] that will go into Mom’s Personal Trust (Mom’s “fun”money account, so to […]

A Friend Visits
July 18th, 2012 @ 9:00 pm

I just got a phone call from mom’s friend from her Church in Florida. She was calling to let me know that she’d been called by someone named Nancy who claimed to be from the Patient Accounting Department at Halifax Hospital. Apparently Nancy thought that she was calling mom. Mom’s friend explained that she’d been […]

Business Office Manager
July 10th, 2012 @ 9:25 am

The Administrator of Woodland Terrace, Sherri Spillman, was true to her word and I just received a call from Sylvia Gray, the Business Office Manager. We spoke for almost thirty minutes and she was very pleasant. We began the conversation by discussing why it was that my mom didn’t have Medicaid (or Medicare), and how […]

Re: Medicaid for Mom
June 28th, 2012 @ 8:49 pm

Email received from my sister: Hey, David. I talked to Misty last week at Chamberlin Edmonds. She said we wait. I don’t have a number directly to anyone with Medicaid. […] I mailed in everything I was told to mail, and now they are reviewing it. It is not easy to get approved for Social […]

One-Word Answers
June 4th, 2012 @ 9:24 am

An email to my sister: I talked to a nurse named Terri this morning at Halifax. There is a new nurse assigned to her basically every 48 hours, so every other day I need to spend fifteen or twenty minutes explaining the last 63 years to someone new. She was just starting physical therapy when […]