A Call from Dr. Peele
July 17th, 2012 @ 10:19 am

I just finished a thirty-minute phone call with Dr. Peele, the doctor who is seeing mom while she is at Woodland Terrace. After a quick introduction, I told him that the reason I wanted to talk to him was because of the prescription he’d given her for levothyroxine last week. Dr. Peele said that every […]

Best Brother-in-Law Ever
July 10th, 2012 @ 12:09 pm

When I talked to Sylvia Gray earlier today, she asked if there was any way I could provide some clothes for my mom. Coincidentally a few minutes later I received a text message from my sister asking me if our family friend could contact my in-laws about getting some of mom’s clothes to her at […]

Medical Records Are Protected by HIPAA
July 9th, 2012 @ 12:32 pm

I just received a call from Alice Wilcox Hassen (386) 451-0643, the Supervisor of GI Lab at Halifax Hospital. She told me that she had received a message from Dr. Nasr indicating that I wanted to receive copies of my mom’s medical records, but that due to HIPAA regulations she was unable to provide me […]

A Message for EveAnn
July 9th, 2012 @ 7:02 am

I called EveAnn at (386) 254-4226 and left her a two-minute message to let her know how disappointed I was in the quality of interactions I’d had with Woodland Terrace over the weekend, and to remind her that I was tremendously upset that none of the several administrators at Halifax Hospital to whom she had […]

An Email from Halifax
July 6th, 2012 @ 11:49 am

I received an email from Marsha Porter <Marsha.Porter@halifax.org>, one of the discharge coordinators at Halifax Hospital: Mr. David Gagne, Per Jenna at DCF CARES, you need to google Florida Department of Elder Affairs 2040 form. Print form, then fax to 386-238-3199 attention Linda or Jenna. Please fax form as soon as possible. This is the […]

Dr. Nasr Calls
July 5th, 2012 @ 10:00 am

Dr. Nasr called to let me know that he didn’t have any copies of mom’s test results because they were run in response to an error on the part of a Halifax Hospital employee and not someone from his practice. He said that he would call the hospital and that someone from Halifax would contact […]

A Call from Keith
July 2nd, 2012 @ 10:00 am

Keith, the discharge coordinator from Halifax Hospital and my mother’s case manager, called to give me a status update. He said I needed to “just wait”. Keith said that I should, “blame Obamacare,” and that because of it, “everything is changing.” He said he would call me if anything changed.

Dr. Panja Calling
July 1st, 2012 @ 6:56 am

I received a voice mail from Dr. Panja at Halifax Hospital. Here is a transcript: “Hi, Mr. David. This is Dr. Panja, again. Please give me a call back but this time please give me a good phone number, give me a good phone number where I can reach you. You can call me through […]

Dr. Panja Calling
June 30th, 2012 @ 8:17 am

I received a voice mail from Dr. Panja. Here is a transcript of the message: “Hi, this message is for Mr. David Gagne. I’m Dr. Panja from Halifax Medical Center taking care of your mother, so if you want to talk to me you can give me a call back on area code 304-3827 again, […]

Beyond Ridiculous and Absurd
June 28th, 2012 @ 3:53 pm

I sent this email to my little sister just a couple of days after my 39th birthday. I was very frustrated when I wrote it, but I was right: You cannot wait for other people to care, because they won’t.   From: Gagne, David To: Gagne, Jennifer Subject: Medicaid for Mom Sent: June 28, 2012 […]