I called Woodland Terrace and Marty answered. I asked to speak to Sherri Spillman, the administrator. Marty told me that Sherri was no longer there. I was confused and asked her what she meant and she told me that Sherri was no longer the administrator. “When did this happen?” I asked. Marty said, “I can’t […]
I didn’t hear the phone ring, but at 7:18 PM PDT I missed an incoming call from (386) 425-1300. I know that 386 is the area code for north central Florida, so when I noticed eight minutes later I called immediately. The man that answered the line said that I was calling the Emergency Room […]
This morning I called Jessica Silvey — the unit manager of the West wing at Woodland Terrace — to ask her about the psychologist who saw mom yesterday and my conversation last night with Nurse Cheryl. She was very nice and super helpful; she explained everything. The confusion stemmed from the fact that mom saw […]
True to her word, Michelle Cofano <Cofanom@elderaffairs.org> from the Florida Department of Elder Affairs emailed me today to confirm that she submitted her “Level of Care” report: Hey David, I just wanted to let you know I personally faxed the Level of Care this afternoon to the nursing home and I hand delivered the Level […]
Nurse Cheryl from Woodland Terrace called me just before five o’clock my time. She said she had a report from the psychologist who visited mom this morning which recommended that mom be administered Risperdal. I interrupted because I thought that mom was supposed to have seen Dr. Oh, a psychiatrist this morning, and that only […]
Mom’s friend from church called this afternoon. She began by asking if I had talked to anyone at Woodland Terrace lately. I told her that I called them or they called me just about every day. She wanted to know if I knew anything about progress with mom’s application for Medicaid because the night nurse […]
I called Woodland Terrace this morning hoping I would be able to get mom on the phone. 1 After a few rings, the line was answered, “Hello. Woodland Terrace. This is Rosa.” I asked if it was Rosa Rivera and she said it was. I identified myself and she said that “they” had received my […]
I called Woodland Terrace to see if I could get an update from Nurse Luanne since I hadn’t heard from her in over an hour. A woman named Marty answered the phone. I told her that I had talked to Nurse Luanne in the West wing about an hour ago and wanted to know if […]
I just received a phone call from Nurse Luanne at Woodland Terrace. She introduced herself and confirmed my identity and then said, “We’re going to be stopping the Ativan and starting her on Haldol.” I asked her why and she told me that she had talked to Dr. Peele and he had approved Haldol because […]
I called Woodland Terrace at six o’clock their time, as Dawn suggested a few hours ago, to get an update on my mom. A woman answered the phone and said, “Woodland Terrace. This is Marty. How may I help you?” I said that I was calling for Dawn in the West wing and she said […]