Calling for a Status Update
July 31st, 2012 @ 11:08 am

I called Woodland Terrace because I was told that Dr. Peele makes his rounds on Tuesdays and Thursdays and I wanted to (a) get an update on mom’s status and (b) confirm which medications she’s currently being prescribed. Rachel answered the phone and was quite polite when I requested to speak to the nurse assigned […]

Fire Alarm
July 30th, 2012 @ 5:20 pm

I called Woodland Terrace on my way home from work tonight. I thought it was probably too late to talk to mom, but I might be able to at least talk to one of the nurses to get an update. After about ten rings a woman answered the phone, “Woodland Terrace. May I help you?” […]

Admission Pocket
July 30th, 2012 @ 7:15 am

At 7:15AM PDT I received another email from the copy machine at Woodland Terrace. It contained no subject line or message, but had a twenty-six page, 3MB file attached named doc04431020120730101424.pdf. About five minutes later I received this email from Rosa Rivera with the subject line “Admission Pocket”: Good morning David. I’ve resent the pages […]

Watching the Olympics
July 28th, 2012 @ 10:51 am

Mom’s friend from church called me on Saturday morning. She was visiting mom at Woodland Terrace and wanted to see if she could get mom to talk to me for a minute. She handed mom the phone and I could clearly hear her say, “David?” We “talked” for about five minutes. It was mostly me […]

An Irate Family Member
July 27th, 2012 @ 8:02 am

I called Woodland Terrace this morning with the intent of talking to Sherri Spillman, the administrator, about what happened yesterday when my mom was “lost”. Rachel, who has been incredibly nice the last few times I’ve talked to her, told me that Sherri was at an “administrator meeting” in Daytona all day today. I asked […]

Update from Nurse Dawn
July 26th, 2012 @ 4:39 pm

I just got a call from Nurse Dawn at Woodland Terrace. She was calling to let me know that mom was now back there for the night. She said that mom had been taken to Halifax Hospital, but was “turned away because of overcrowding,” and was “diverted” to Fish Memorial. Unfortunately she called while I […]

100% Not True
July 26th, 2012 @ 2:47 pm

I just called April, the charge nurse at the Halifax Hospital Emergency Room. I wanted to let her know that my mom had been found, because she had been so kind when I spoke to her an hour ago. I didn’t want her to be keeping an eye out for my mom since she was […]

Lost and Found
July 26th, 2012 @ 1:47 pm

At 1:47PM PDT I called Nikki at (386) 238-2285 because I still haven’t received word that mom has arrived at the Halifax ER. There was no answer and the call went to her voice mail; I didn’t leave a message. At 1:48PM PDT I called (386) 254-4080, the main number for the Halifax Psychiatric Center […]

Calling Halifax
July 26th, 2012 @ 12:30 pm

I called the Emergency Services phone number (386) 238-2285 listed on the web page for the Halifax Hospital ER and talked to Nikki, a Physicians Services Coordinator. I explained to Nikki that my mom was on her way there — or may already be there — from Woodland Terrace, and gave her a quick synopsis […]

Back to Halifax
July 26th, 2012 @ 9:15 am

I just got a phone call from Woodland Terrace. A woman named Amy said that she was calling from Woodland Terrace and that she wanted to know to which hospital I wanted them to send my mother for “altered mental status”. I said, basically, “Whoa, whoa, whoa. Who is this? What are you talking about?” […]