I called Woodland Terrace on my way home from work tonight. I thought it was probably too late to talk to mom, but I might be able to at least talk to one of the nurses to get an update. After about ten rings a woman answered the phone, “Woodland Terrace. May I help you?” […]
Mom’s friend from church called me on Saturday morning. She was visiting mom at Woodland Terrace and wanted to see if she could get mom to talk to me for a minute. She handed mom the phone and I could clearly hear her say, “David?” We “talked” for about five minutes. It was mostly me […]
I called Woodland Terrace this morning with the intent of talking to Sherri Spillman, the administrator, about what happened yesterday when my mom was “lost”. Rachel, who has been incredibly nice the last few times I’ve talked to her, told me that Sherri was at an “administrator meeting” in Daytona all day today. I asked […]
At 1:47PM PDT I called Nikki at (386) 238-2285 because I still haven’t received word that mom has arrived at the Halifax ER. There was no answer and the call went to her voice mail; I didn’t leave a message. At 1:48PM PDT I called (386) 254-4080, the main number for the Halifax Psychiatric Center […]
I called the Emergency Services phone number (386) 238-2285 listed on the web page for the Halifax Hospital ER and talked to Nikki, a Physicians Services Coordinator. I explained to Nikki that my mom was on her way there — or may already be there — from Woodland Terrace, and gave her a quick synopsis […]
I just got a phone call from Woodland Terrace. A woman named Amy said that she was calling from Woodland Terrace and that she wanted to know to which hospital I wanted them to send my mother for “altered mental status”. I said, basically, “Whoa, whoa, whoa. Who is this? What are you talking about?” […]
My sister just sent me this text message: I just received a phone call from Debbie Meadows 1 with ChamberlinEdmonds 2. She said she was calling to follow up on Mom’s Disability claim and Medicaid application. She asked for Nana’s maiden name 3 and said she would call me back to let me know the […]
Shelly Sparace from Woodland Terrace called me this afternoon to ask me to fax (or scan and email) my paperwork to prove that I have Power of Attorney for mom. I explained to Shelly that I do not have PoA for mom, because by the time my sister and I were certain we should get […]
My sister sent me a text message to let me know she’d just received a phone call from Shelly Sparace at Woodland Terrace: Shelly just called. She said she and Sylvia looked at the website. From what she can tell, none of the items with “Denied” next to them are ones we are currently working […]