I called Woodland Terrace this morning hoping I would be able to get mom on the phone. 1 After a few rings, the line was answered, “Hello. Woodland Terrace. This is Rosa.” I asked if it was Rosa Rivera and she said it was. I identified myself and she said that “they” had received my […]
I called Woodland Terrace to see if I could get an update from Nurse Luanne since I hadn’t heard from her in over an hour. A woman named Marty answered the phone. I told her that I had talked to Nurse Luanne in the West wing about an hour ago and wanted to know if […]
I just received a phone call from Nurse Luanne at Woodland Terrace. She introduced herself and confirmed my identity and then said, “We’re going to be stopping the Ativan and starting her on Haldol.” I asked her why and she told me that she had talked to Dr. Peele and he had approved Haldol because […]
I called Woodland Terrace at six o’clock their time, as Dawn suggested a few hours ago, to get an update on my mom. A woman answered the phone and said, “Woodland Terrace. This is Marty. How may I help you?” I said that I was calling for Dawn in the West wing and she said […]
This afternoon I signed and / or initialed and then faxed to Woodland Terrace the majority of the new documents which Rosa Rivera sent me yesterday. I included a cover letter, and then also emailed it to her: Dear Ms. Rivera, At approximately 3:00PM EDT I signed and / or initialed and returned the following […]
I called Woodland Terrace because I was told that Dr. Peele makes his rounds on Tuesdays and Thursdays and I wanted to (a) get an update on mom’s status and (b) confirm which medications she’s currently being prescribed. Rachel answered the phone and was quite polite when I requested to speak to the nurse assigned […]
I just sent this message to wtsocialterr@wterrace.com, which I believe is the email address of Shelly Sparace, the social worker at Woodland Terrace who has been working (primarily with my sister) on my mother’s application for Medicaid: Dear Shelly, I am writing to get information on the status of my mother’s application for Medicaid. Has […]
I called Woodland Terrace on my way home from work tonight. I thought it was probably too late to talk to mom, but I might be able to at least talk to one of the nurses to get an update. After about ten rings a woman answered the phone, “Woodland Terrace. May I help you?” […]
At 7:15AM PDT I received another email from the copy machine at Woodland Terrace. It contained no subject line or message, but had a twenty-six page, 3MB file attached named doc04431020120730101424.pdf. About five minutes later I received this email from Rosa Rivera with the subject line “Admission Pocket”: Good morning David. I’ve resent the pages […]