I called the rec room number at Stewart-Marchman in an attempt to talk to mom. A crazed man answered the phone and started immediately ranting about how he was being held against his will “in this shithole.”

I hung up and called the number for the nurses station. A man with a very heavy Eastern European accent answered the phone and said his name was Leo. He could barely speak English and said that he was unable to help much. When I asked if I could talk to my mom, he told me that she didn’t want to talk to me and hung up.