I called the Elder Help Line at ElderSource at (888) 242-4464 in an attempt to have mom placed on a wait list for an “assisted living waiver”.

I spoke with Deborah who said that this was, “confusing.” She said C.A.R.E.S. needs to do an assessment before ElderSource can add mom to any wait list.

So I called C.A.R.E.S. again at 9:45 AM and tried to get the same Linda on the phone from my earlier call. It was a serious pain in the ass because they don’t reveal anyone’s last name there, and there are three different women named Linda that work at that number.

While I was trying to find the original Linda, though, my other line started ringing from a number I didn’t recognize. It was a Florida area code so I switched. It was Deborah from ElderSource. She was calling to ask for mom’s birthday, which I gave to her.

So then I called C.A.R.E.S. back and got the wrong Linda again. This new Linda was somewhat helpful and told me that 701-A is the “assessment tool” which they use on the phone to have someone added to the wait list. She also told me that it would be “at least a month before anything will happen.”

Linda said she would email Helen at ElderSource who would then contact me to do the 701-A assessment.