You are viewing the Kathleen A. Gagne archives for September 2012.
Any Update?
September 27th, 2012 @ 9:26 am

On the morning of September 27th, 2012 — a month and a half after my mom died — I sent this email to my attorney, Steve Phillips, of Pincus & Currier, LLP: Hey Steve, My sister (in Seattle) and I both received our mother’s ashes earlier this week. Both of them were poorly packaged and […]

September 24th, 2012 @ 7:17 pm

My wife sent me a text message shortly after one in the afternoon to let me know that the ashes had arrived at the house. I replied and asked her if they had been delivered via FedEx and she told me they weren’t. When I got home from the office I found a plain brown […]

Tracking Numbers
September 24th, 2012 @ 11:10 am

I sent this email to Dr. Allen Cusack at Cusack Mortuary: Dear Allen and / or [name redacted], I called this morning because the two tracking numbers [name redacted] gave me on Saturday night do not seem to work. I tried using them on the FedEx website, the UPS website, and the United States Postal […]

Voice Mail
September 24th, 2012 @ 9:27 am

Late in the evening of September 23rd, I submitted a help ticket via the AT&T website: My mother died on August 12, 2012. She was hospitalized in late November 2011. Prior to November 2011, I had many, many, many voice mails from my mother. She would call and leave me voice messages all the time. […]

Shipping Update
September 24th, 2012 @ 6:35 am

I called Cusack Mortuary while driving into the office today. The first time I called the 877 phone number and got a message about all the lines being busy. So then I tried again and it simply immediately started making the “You’ve been disconnected” tone. I called the local 386 number and it rang through. […]

Shipping Failure
September 19th, 2012 @ 1:13 pm

Remember back on September 6th when Cusack Mortuary told me that my mother was being cremated and I might have her ashes as early as the next day? And then remember how I emailed Dr. Allen Cusack on the 11th and asked him for a status update and he said he’d let me know when […]

Autopsy / Brain
September 18th, 2012 @ 11:56 am

In the middle of September I remembered how cold Dr. Caliendo sounded when he told me that there would be no way to tell what (if anything) was wrong with mom’s brain until she was dead and we performed an autopsy. So I sent this email to my attorney this morning: Hey Steve, This is […]

Les R. Koodoo
September 17th, 2012 @ 4:07 pm

At some point towards the end of March 2001, I purchased a coffee mug for my mom as a joke. In late July of 2000, a friend of mine 1 had written a blog post titled The Best Damn Kudu He Can Be. Here is the original post:   My favorite animal at the Zoo […]

Coming Home
September 17th, 2012 @ 1:59 pm

I called Allen at Cusack Mortuary today on my walk back to the office from lunch. He answered the phone himself and apologized for not replying to my emails. (He said they were having Internet connection problems in the office.) He asked how I was doing and I told him that I was still having […]

Rxperts Pharmacy Bill
September 17th, 2012 @ 11:14 am

I sent the following email to attorney Steve Phillips of Pincus & Currier, LLP on September 17th, 2012. I attached a photocopy of the bill I received from Rxperts Pharmacy, which was postmarked September 13th, 2012.   Hey Steve, I received a bill from Rxperts Pharmacy (attached) for $1320.28. (1) It shows a line item […]