You are viewing the Kathleen A. Gagne archives for 2012.
A Fall
August 9th, 2012 @ 10:33 am

Someone named Raquel with a very strong Eastern European accent just called me from Woodland Terrace. She said she just wanted to let me know that mom had had “a fall” but that she was okay. Raquel said mom was sitting in her chair watching TV when she suddenly stood up, took a few steps, […]

Medicaid Application Process
August 8th, 2012 @ 11:02 am

Michelle Cofano from the Department of Elder Affairs replied to my earlier email with: Now that the Level of Care determination is completed, the Department of Children and Families will continue the process of financial approval. Update: I replied to her on Thursday, August 9th, 2012 at 8:10 AM PDT with the following message: Dear […]

A Different Psychiatrist
August 8th, 2012 @ 11:00 am

This morning I called Jessica Silvey — the unit manager of the West wing at Woodland Terrace — to ask her about the psychologist who saw mom yesterday and my conversation last night with Nurse Cheryl. She was very nice and super helpful; she explained everything. The confusion stemmed from the fact that mom saw […]

Level of Care Confirmation
August 8th, 2012 @ 10:32 am

True to her word, Michelle Cofano <Cofanom@elderaffairs.org> from the Florida Department of Elder Affairs emailed me today to confirm that she submitted her “Level of Care” report: Hey David, I just wanted to let you know I personally faxed the Level of Care this afternoon to the nursing home and I hand delivered the Level […]

A Request to Administer Risperdal
August 7th, 2012 @ 4:48 pm

Nurse Cheryl from Woodland Terrace called me just before five o’clock my time. She said she had a report from the psychologist who visited mom this morning which recommended that mom be administered Risperdal. I interrupted because I thought that mom was supposed to have seen Dr. Oh, a psychiatrist this morning, and that only […]

Trying to Talk
August 7th, 2012 @ 4:43 pm

Mom’s friend from church called this afternoon while in mom’s room at Woodland Terrace. She counted down, “3, 2, 1 …” and put mom on the phone. I said, “Hello? Mom?” and tried to engage her over and over again, but it was just ninety seconds of her labored breathing … gasping really. She didn’t […]

A Call from a Friend
August 7th, 2012 @ 2:46 pm

Mom’s friend from church called this afternoon. She began by asking if I had talked to anyone at Woodland Terrace lately. I told her that I called them or they called me just about every day. She wanted to know if I knew anything about progress with mom’s application for Medicaid because the night nurse […]

Hospitals and The Cheesecake Factory
August 7th, 2012 @ 10:17 am

I highly recommend this article from The New Yorker, “Can Hospital Chains Improve the Medical Industry?”: In medicine […] we are trying to deliver a range of services to millions of people at a reasonable cost and with a consistent level of quality. Unlike the Cheesecake Factory, we haven’t figured out how. Our costs are […]

Level of Care
August 7th, 2012 @ 8:40 am

This morning I received a phone call from Michelle Cofano from the Florida Department of Elder Affairs. 1 She was calling to let me know that she does Medicaid eligibility approval, which is apparently another way of saying that she is responsible for submitting the “level of care” data to the state. (Yes, this is […]

Confirmation from Shelly
August 7th, 2012 @ 6:30 am

Early this morning Shelly from Woodland Terrace responded to my sister’s email from last night: Yes, all the information was forwarded on 7/23/12. I re-faxed the consents and 3008 again this morning. We are still waiting on the Level of Care and will forward that once received. Shelly (My sister replied with, “Thank you,” about […]