My sister just sent me this text message: I just received a phone call from Debbie Meadows 1 with ChamberlinEdmonds 2. She said she was calling to follow up on Mom’s Disability claim and Medicaid application. She asked for Nana’s maiden name 3 and said she would call me back to let me know the […]
Shelly Sparace from Woodland Terrace called me this afternoon to ask me to fax (or scan and email) my paperwork to prove that I have Power of Attorney for mom. I explained to Shelly that I do not have PoA for mom, because by the time my sister and I were certain we should get […]
My sister sent me a text message to let me know she’d just received a phone call from Shelly Sparace at Woodland Terrace: Shelly just called. She said she and Sylvia looked at the website. From what she can tell, none of the items with “Denied” next to them are ones we are currently working […]
My sister just sent me this email: Hi, David. I logged into the MyAccess Florida site to see if anything had changed. In some areas it says that Mom’s account is “Processing”. In another it says “Denied” next to everything. Then if you click further, it says that “We did not receive all the information […]
Nurse Cheryl from Woodland Terrace just called me. (At first I thought it was Rosa Rivera because their voices sound very similar.) She said that she had my mom “close by” and wanted to know if I had time to talk to her. I said, “Yes! Of course I do!” Nurse Cheryl said she would […]
I got an email from my sister letting me know she had talked to Shelly Sparace at Woodland Terrace: Hey, David. I talked to Shelly this morning. I asked her to call you and share with you what she told me so if you had further questions she could answer them. She said she could […]
I received a voice mail from Rosa Rivera in the admissions office at Woodland Terrace. Here is a transcript of the message: “Good morning, David. This is Rosa at Woodland Terrace in the admissions office. I’m calling ’cause we received (uhm) only about a few of the consents and acknowledgements that were sent and I’m […]
This afternoon at 3:43PM PDT I called Woodland Terrace in another attempt to talk to mom. Someone named Marty answered and I asked to speak to Kathie Gagne, in room 207 on the West wing. Marty asked if I knew if she was in the window bed or the hallway bed, and I said I […]
I called Woodland Terrace when I left work tonight in another attempt to talk to mom. When the receptionist answered the phone, I simply asked for the West wing. She asked me which room I wanted, and I said, “My mom is in room 207, but she doesn’t have a phone in her room and […]