I sent this email to my little sister just a couple of days after my 39th birthday. I was very frustrated when I wrote it, but I was right: You cannot wait for other people to care, because they won’t. From: Gagne, David To: Gagne, Jennifer Subject: Medicaid for Mom Sent: June 28, 2012 […]
I just finished a phone call with Marsha Porter, one of the discharge coordinators at Halifax Hospital. (Marsha told me she was covering for Keith.) Marsha told me that Keith had “called all over Daytona, Deland, Flagler, Palm Coast, and Tampa,” but had been unable to find any facility to which they could discharge my […]
Dr. Panja from Volusia Hospitalists called me early on the morning of my 39th birthday. We spoke for about a half-hour about my mom. He was very nice and understanding, and seemed to genuinely care about my mom’s health. He said that he did not think there was any medical reason for my mom’s condition, […]
I spent well over an hour on the phone this morning simply trying to get anyone to give me additional information about my mom. First I called her room at Halifax Hospital to try to talk to mom, but Nurse Amber told me she was asleep. I called the main line (386) 425-0400 and asked […]
I received a one minute and fifteen second voice mail from EveAnn at Halifax Hospital. Here is a transcript of the call: Hi. Mr. Gagne this is EveAnn returning your call from Halifax Hospital. I re-routed your, your inquiry to Sam Cassel, who is the Director of Medical and Surgical Services and she’s a person […]
I called to talk to my mom, but she was asleep. There was yet another new nurse assigned to mom, so I spent twenty minutes (once again) telling Nurse Angel my mom’s life story.
I again called EveAnn at (386) 254-4226 but she didn’t answer, so I again left her a voice mail asking her to return my call.
I called EveAnn at (386) 254-4226 but she didn’t answer, so I left her a voice mail asking her to return my call.
I received a phone call from Dr. Wafik. He told me that he took over as mom’s doctor yesterday. He said that her medical condition is very stable. Dr. Wafik said that “medically and physically she is fine.” He said that yesterday he knew that she had taken a walk in the hallway, and that […]
I called to talk to mom and a new receptionist — Jackie? — answered the phone. (Apparently Jeannette was on a break.) I asked to speak to her supervisor, because I am just trying to get in touch with someone in any position of authority there, anyone who can actually do something. I’m very frustrated […]