RE: Status Update?
November 1st, 2012 @ 1:45 pm

Just before two o’clock in the afternoon of November 1st, 2012, attorney Steve Phillips finally replied to one of my emails. By this point I had emailed or called him over a dozen times, so his comment that he “must have missed the one e-mail” was very annoying.   From: Phillips, Steve <sphillips@wprclaw.com> To: Gagne, […]

Communication Breakdown?
November 1st, 2012 @ 11:20 am

As of today, November 1st, 2012, it’s been a full three weeks since I last heard from Steve Phillips, the attorney from Pincus & Currier LLP who is helping me deal with mom’s case. I sent him this email just now, and in it I included my previous two (unanswered) emails:   Hey Steve, I’m […]

A Long Process
October 25th, 2012 @ 11:45 am

As of October 25th, 2012, I hadn’t heard anything from mom’s lawyer, Steve Phillips of Pincus & Currier, LLP, since he replied to an email two weeks before that. It’s really nerve-wracking to have no idea what is happening, or to feel like nothing is happening. I sent him this email on the morning of […]

Bill for Autopsy
October 11th, 2012 @ 8:25 am

Attorney Steve Phillips of Pincus & Currier, LLP emailed me on the morning of October 11th, 2012. He forwarded me an email he received from Dr. Wolf with a copy of her bill attached.   From: Phillips, Steve <SPhillips@wprclaw.com> To: Gagne, David Subject: FW: Gagne, Kathleen – Dr.wolf’s bill Sent: October 11, 2012 8:25 AM […]

An Issue
October 3rd, 2012 @ 11:46 am

I received the following email from Dr. Allen Cusack of Cusack Mortuary: Good Afternoon, I received a letter in today’s mail stating that there was an issue regarding a chargeback/stop payment regarding your bill. I needed clarification on this and wanted to know if you ever received the cremated remains of your mother and if […]

Any Update?
September 27th, 2012 @ 9:26 am

On the morning of September 27th, 2012 — a month and a half after my mom died — I sent this email to my attorney, Steve Phillips, of Pincus & Currier, LLP: Hey Steve, My sister (in Seattle) and I both received our mother’s ashes earlier this week. Both of them were poorly packaged and […]

Ashes
September 24th, 2012 @ 7:17 pm

My wife sent me a text message shortly after one in the afternoon to let me know that the ashes had arrived at the house. I replied and asked her if they had been delivered via FedEx and she told me they weren’t. When I got home from the office I found a plain brown […]

Tracking Numbers
September 24th, 2012 @ 11:10 am

I sent this email to Dr. Allen Cusack at Cusack Mortuary: Dear Allen and / or [name redacted], I called this morning because the two tracking numbers [name redacted] gave me on Saturday night do not seem to work. I tried using them on the FedEx website, the UPS website, and the United States Postal […]

Shipping Failure
September 19th, 2012 @ 1:13 pm

Remember back on September 6th when Cusack Mortuary told me that my mother was being cremated and I might have her ashes as early as the next day? And then remember how I emailed Dr. Allen Cusack on the 11th and asked him for a status update and he said he’d let me know when […]

Autopsy / Brain
September 18th, 2012 @ 11:56 am

In the middle of September I remembered how cold Dr. Caliendo sounded when he told me that there would be no way to tell what (if anything) was wrong with mom’s brain until she was dead and we performed an autopsy. So I sent this email to my attorney this morning: Hey Steve, This is […]