The End
September 6th, 2012 @ 9:45 am

Dr. Allen Cusack of Cusack Mortuary just emailed me: Great News!! The medical examiner’s office for Volusia County approved the cremation at 11:26 a. m. Like I said, it wouldn’t take long once we had a doctor’s signature. The delay has been Dr. Peele as everyone else has been ready to do our duties. The […]

Good News?
September 6th, 2012 @ 7:51 am

Dr. Allen Cusack from Cusack Mortuary just emailed me: Good Morning, Good news…the death certificate has been signed. We are moments away from the approval needed to do the cremation and it will be done today, so that we can get your mother home to you as soon as possible. I also spoke with Dr. […]

Still No Death Certificate
September 5th, 2012 @ 7:42 am

My mother died well over three weeks ago. She has yet to be cremated. This is absurd and disgusting and pathetic and insulting and I am really just at a complete loss at this point. Here’s the email I just received from Dr. Allen Cusack of Cusack Mortuary. (Allen has been kind and gentle and […]

Is there anything I can do?
September 4th, 2012 @ 12:08 pm

I sent this email to attorney Steve Phillips on the afternoon of September 4th, 2012: Hey Steve, Are you waiting for anything from me right now? Is there anything I can do at all right now? Did you get a chance to read any of the articles I posted about the class-action settlement against Johnson […]

Cremation Delayed
September 4th, 2012 @ 10:43 am

I emailed Allen at Cusack Mortuary to ask about the status of my mother’s cremation. She died over three weeks ago, so it is very frustrating that we are still dealing with this: Dear Allen, Can I get an update on the status of my mother’s ashes? Was the cremation completed? Have you heard from […]

The Process
August 30th, 2012 @ 12:14 pm

It only took Dr. Allen Cusack about five minutes to reply to my email. He said: Good Afternoon, We are still awaiting a response from Dr. Peele, which I should have before the close of business today. As soon as he signs off, we will have the cremation completed and will send your mother to […]

Death Certificate
August 29th, 2012 @ 10:44 pm

Here is an email I sent to the first lawyer who was helping me deal with things after mom died. Obtaining a copy of her death certificate was — like seemingly everything else — a huge pain:   From: Gagne, David To: Phillips, Steve <sphillips@wprclaw.com> Subject: Death Certificate Sent: August 29, 2012 1:44 AM ET […]

Death Certificate
August 28th, 2012 @ 9:13 am

Dr. Allen Cusack of Cusack Mortuary emailed me this morning: Hello Mr. Gagne, I hope all is as well with you as possible. I also hope the memorial service went well and helped provide your much needed closure. I just wanted to make contact with you that Dr. Wolf has agreed to sign your mother’s […]

Talking to Allen
August 23rd, 2012 @ 2:42 pm

Dr. Allen Cusack of Cusack Mortuary wrote me to say: Good Evening, I am writing to inform you that I have spoken with the pathologist who will perform the actual autopsy Saturday (08/25). Just wanted to touch base with you that we were in touch and also to share that I spoke with your sister […]

Caring for My Mother
August 17th, 2012 @ 2:45 pm

I called Dr. Allen Cusack of Cusack Mortuary at 5:45 PM EDT. He was unavailable, so I left a message with someone there and asked him to return my call when he could. Dr. Cusack called me at 9:30 PM EDT and — even though he is clearly a very busy man — talked to […]