Melanie
April 4th, 2012 @ 10:30 am

A woman named Melanie called me from (386) 316-0964 but I wasn’t able to answer the call. She left me a voice mail with no information.

Therapy for Kathleen A. Gagne (Follow-Up)
April 3rd, 2012 @ 9:20 am

I sent the following email to my sister and Janis Stovall at Grace Manor Port Orange: Dear Janis and [name redacted], This morning I received a phone call from Sandy and Judy with Americare. (They seemed to be calling from somewhere in Volusia County.) Sandy informed me that they received an order from Dr. Buck […]

A Response from Janis
March 16th, 2012 @ 10:38 am

Janis Stovall from Grace Manor (finally) replied to my email from March 9th. She wrote: Good Morning David, Just wanted to get back to you and let you know that your sister is doing a great job helping mom transition. Below are the answers to the questions you had. (5) Payments are mailed to Grace […]

A Terrible Conference Call
March 2nd, 2012 @ 5:40 am

My sister and I had a forty-three minute conference call with doctors, nurses, discharge coordinators, and administrators at Halifax Hospital. Dr. Caliendo talked to me as if I was a dumb ten-year old and I felt insulted and embarrassed, at times in tears during the call. Less than six months later, my mother would be […]

An Email from My Sister
February 17th, 2012 @ 12:55 pm

I received the following email from my sister today: David, I met Connie & Marilyn today. Marilyn thinks that where Mom is at now is what her baseline is going to be. Neither of them seems to think Mom is going to improve, and that at best we can improve her environment. Connie was saying […]

Super Bowl Sunday
February 5th, 2012 @ 3:45 pm

Nurse Patty from the Halifax Hospital Psychiatric Unit called me. She said mom was waiting by the phone, but very restless and anxious today. She switched me to the line for the phone next to mom. Mom answered the phone. We talked for about ten minutes. Mom was very sad. She said she thinks that […]

Telephone Failure
February 3rd, 2012 @ 11:00 am

I tried calling the common room at the Halifax Hospital Psychiatric Unit, since that seemed to give me the best chance of getting someone who could get mom on the phone. The line just rang and rang for a solid minute, and then someone clearly picked up the telephone and just started randomly hitting buttons […]

Pathetic
February 3rd, 2012 @ 8:39 am

My wife asked me to send her the phone numbers I had for the hospital, because she wanted to attempt to speak to my mother. Here is the email I sent her: Dear [name redacted], The “common room” is the day room where mom can talk on the phone. She’s almost never there by default, […]

More Frustrations
February 3rd, 2012 @ 7:50 am

I called Stewart-Marchman and Julie answered the phone. I asked if I could talk to my mom and she put me on hold for ten full minutes. Then I heard ringing on the other end of the line, and a tech answered and said he’d bring mom to the phone. A few minutes later Nurse […]

A Letter to Stephanie
February 2nd, 2012 @ 10:00 am

I called Stephanie P. at Halifax Hospital because there was no return address on the Guardian Advocate test I was sent, so I had no way to know where I was supposed to send the completed test. She gave me the address and I mailed it to her along with a cover letter. Stephanie told […]