My sister sent me this message via SMS after reading the previous post: Mom’s glasses were more likely lost at Coastal prior to being taken to the ER or at Halifax. She had them on at Coastal when we were there. I hate that. I had to keep telling EVERYONE at the nursing home, ALF, […]
Immediately after leaving a message on the voice mail for the social workers office, I called Woodland Terrace again and asked to speak to Sherri Spillman, the administrator. The receptionist told me that she wasn’t in the facility yet, so I asked if I could leave her a voice mail. The receptionist didn’t respond, but […]
I called Woodland Terrace on my way into work this morning. I was hoping to get a chance to talk to Shelly Sparace to determine if she had made any progress on mom’s application for Medicaid. I also hadn’t heard or seen any response to the multiple emails my sister sent two days ago, so […]
I just got a phone call from mom’s friend from her Church in Florida. She was calling to let me know that she’d been called by someone named Nancy who claimed to be from the Patient Accounting Department at Halifax Hospital. Apparently Nancy thought that she was calling mom. Mom’s friend explained that she’d been […]
Since nobody at all responded in any way to the fax Marsha Porter told me to send last week, I sent the following email to her: Ms. Porter, I found the Florida Department of Elder Affairs 2040 form as you instructed, then printed it, completed it, and faxed it to the number you instructed to […]
My sister sent five consecutive emails to Shelly Sparace at Woodland Terrace and copied me on each one: Hi, Shelly. Thank you so much for taking the time to talk to me and walk me through some of my questions regarding Medicaid. I am going to send you 4 emails, one for each of Mom’s […]
I just finished a thirty-minute phone call with Dr. Peele, the doctor who is seeing mom while she is at Woodland Terrace. After a quick introduction, I told him that the reason I wanted to talk to him was because of the prescription he’d given her for levothyroxine last week. Dr. Peele said that every […]
I just received a phone call from Rosa Rivero, the Admissions Coordinator at Woodland Terrace. She was very apologetic for calling me so early when I explained that it was 9AM here and not noon like it was there, and I did my best to let her know that I am usually awake by 6AM […]
I am really astounded by the terrible design of the Florida Department of Children & Families website. It is so unfriendly and difficult to navigate. And I’m saying that as a web developer and not as a person trying to use the site. I cannot begin to comprehend just how intimidating and useless this design […]