I called Woodland Terrace at (386) 738-3433 to try to talk to my mom. A receptionist answered and I explained that my mom was Kathleen Gagne, that she had been discharged from Halifax Hospital on Friday, and that I had been unable to talk to her yet even though I’d called there twice already. The […]
I decided to use this domain, kathiegagne.com, to document everything that happens with my mom. I have stacks of notes and pieces of paper and emails and faxes scattered across my home and office. I think by keeping everything in one place it will be easier for me to communicate new information with my sister […]
I called Woodland Terrace to see if I could talk to my mom. A woman named Marty answered the phone. I said I was trying to talk to my mom, who had been transferred there on Friday evening. She put me on hold for about thirty seconds and then returned to tell me that mom […]
I tried Google searching for a website for Woodland Terrace. I looked for “woodland terrace” and “woodland terrace daytona” but couldn’t find an official website for the facility on the first search engine results page. I did find a link to the local-nursing-homes.com site, where someone posted a one-star review of Woodland Terrace and noted: […]
I got a call from Marie shortly after speaking with Ida Alvis. I assume it was Marie Garcia, the Admissions / Marketing Director at Woodland Terrace. (I’m not going to list the phone number here because, since I could swear I heard children playing in the background, I am almost certain she was calling me […]
I called Woodland Terrace in an attempt to speak with my mom. After a bit of explaining, I was eventually connected to Nurse Paula, who was assigned to my mom for the day. Nurse Paula said that my mom was in her bed and had been “quite a handful” all day. I asked her if […]
At 11:48 am I saw that I had missed a call at 11:29 am from Woodland Terrace. There was a thirteen second voice mail from Sue-Lynn, who simply left her number as (386) 738-3433, said she was calling from Woodland Terrace, and asked me to return the call. She didn’t seem to indicate that there […]
I received an email from Marsha Porter <Marsha.Porter@halifax.org>, one of the discharge coordinators at Halifax Hospital: Mr. David Gagne, Per Jenna at DCF CARES, you need to google Florida Department of Elder Affairs 2040 form. Print form, then fax to 386-238-3199 attention Linda or Jenna. Please fax form as soon as possible. This is the […]
Dr. Nasr called to let me know that he didn’t have any copies of mom’s test results because they were run in response to an error on the part of a Halifax Hospital employee and not someone from his practice. He said that he would call the hospital and that someone from Halifax would contact […]