My sister asked me to send this email to Connie Wade 1 at Halifax because apparently they were giving her a hard time about returning my mother’s personal items to her. 2 It is a fine example of their strict policy regarding the arbitrary enforcement of their other policies. 3 Dear Connie, This message is […]
I sent this email to Constance Wade 1 in an effort 2 to get an updated list of which medications were being given to my mother: Dear Connie, This message is in regards to: KATHLEEN ANNE GAGNE, aka “KATHIE” GAGNE, maiden name: [redacted] DOB: 09/22/1948, SS#: [redacted] Can I please acquire a copy of my […]
I called mom and was able to get her on the phone for a few minutes. It took me just shy of fifteen minutes of being on hold before someone finally got a phone into mom’s hands. [My sister] had just left. Mom only talked to me for a minute or two. She was very […]
I sent this email to Delia McClain, a Medicaid Client Services Specialist with ElderSource: Hello Delia, I’m writing to see if I can get a status update on my mother’s case. You had mentioned that — in addition to the waiting list for an assisted living facility assistance waiver — you were going to add […]
My sister visited my mom twice today at the Halifax Hospital Psychiatric Unit. She called me at 9:41 AM and we talked for eight minutes and then she called me again at 5:28 PM and we talked for eighteen minutes. Here are the notes I logged for the calls: [My sister] called me after visiting […]
On Valentine’s Day my sister flew to Florida. Mom’s friend from her church picked her up in Orlando and she spent the night at mom’s apartment. I was cautiously optimistic that maybe now things would start to get better.
I called and managed to actually talk to mom today. The phone call lasted fifteen minutes. The first eight were spent on hold and / or waiting for someone to find mom. But I did get to speak to mom for about seven minutes. Here are my notes from the call: mom was not really […]
I received a voice mail from my mom’s friend from her church. Here is a portion of the message: “… Thought I’d give you a call. Saw your mom today. Looking much better. Just had a couple questions for ya. You can call me back at your convenience. Buh-bye.”
At 8:00 AM PST I called the Halifax Hospital Psychiatric Unit and left a voicemail for Connie Wade. She returned my call ten minutes later. Here are my notes from the call: Connie said she hadn’t received the voicemail I left for her on Friday, February 3rd, was out Monday and Tuesday, and had been […]
I called the line for the “day room” at the Halifax Hospital Psychiatric Unit. An unidentified man answered and said, “Okay. Hold on,” when I asked to speak to Kathie Gagne. A few minutes later he returned to the line and said, “She’s talking with her social worker now. Can you call back in like […]