This afternoon I signed and / or initialed and then faxed to Woodland Terrace the majority of the new documents which Rosa Rivera sent me yesterday. I included a cover letter, and then also emailed it to her: Dear Ms. Rivera, At approximately 3:00PM EDT I signed and / or initialed and returned the following […]
I received a voice mail from Rosa Rivera in the admissions office at Woodland Terrace. Here is a transcript of the message: “Good morning, David. This is Rosa at Woodland Terrace in the admissions office. I’m calling ’cause we received (uhm) only about a few of the consents and acknowledgements that were sent and I’m […]
I just attempted to send a fax to Woodland Terrace. I had signed or initialed eight of the forty-six pages in the big PDF that Rosa Rivero, the Admissions Coordinator, sent me on the 16th. Rosa’s email didn’t include the fax number to which she wanted me to return these, so I checked their website. […]
My sister sent five consecutive emails to Shelly Sparace at Woodland Terrace and copied me on each one: Hi, Shelly. Thank you so much for taking the time to talk to me and walk me through some of my questions regarding Medicaid. I am going to send you 4 emails, one for each of Mom’s […]
I just received a phone call from Rosa Rivero, the Admissions Coordinator at Woodland Terrace. She was very apologetic for calling me so early when I explained that it was 9AM here and not noon like it was there, and I did my best to let her know that I am usually awake by 6AM […]
I am really astounded by the terrible design of the Florida Department of Children & Families website. It is so unfriendly and difficult to navigate. And I’m saying that as a web developer and not as a person trying to use the site. I cannot begin to comprehend just how intimidating and useless this design […]
Someone named Rosa from Woodland Terrace called while I was walking to lunch this afternoon. We had an amicable twenty-minute phone call about mom and her care. She was calling to see if I was the right person with whom to discuss mom’s care. She began by talking to me as if I had no […]