North American Credit Services, Inc.
November 13th, 2012 @ 9:42 am

This morning I found a bill for mom from North American Credit Services, Inc., a collection agency. The bill is for $2,169.84 for service performed at Florida Hospital Deland — also known as Fish Memorial — on December 2, 2011. The date on the statement is 06/20/12. I called the number on the statement and […]

Reviewing Their Position
November 2nd, 2012 @ 1:01 pm

Early in the afternoon of Friday, November 2nd, 2012, attorney Steve Phillips replied to my email from that morning. He embedded his responses inline and in bold:   Sent: November 2, 2012 @ 1:01 PM PSTSubject: Re: Status Update? David,See Below.Thanks,Steve (1) Can you tell me the date that Woodland Terrace was first made aware […]

Emailing Steve
November 2nd, 2012 @ 10:49 am

On the morning of Friday, November 2nd, 2012, I sent the following email to attorney Steve Phillips of Pincus & Currier, LLP:   Sent: November 2, 2012 @ 10:49 AM PSTSubject: Re: Status Update? Hey Steve, (1) Can you tell me the date that Woodland Terrace was first made aware of our request for my […]

Florida Hospital DeLand
October 30th, 2012 @ 11:21 am

I found a bill from Florida Hospital DeLand among the stacks of paperwork my sister pulled from mom’s desk. The bill is for $2,169.84 for her visit there on December 1st, 2011. That was the true “beginning of the end” for mom; it hurts to even see that date. I called the number on the […]

A Call from Steve
September 11th, 2012 @ 3:30 pm

Attorney Steve Phillips of Pincus & Currier, LLP called me on the afternoon of September 11th, 2012. After a few pleasantries he told me that he had talked to Dr. Wolf the previous day, and that he requested the medical records and insurance information from Woodland Terrace. 1 Steve said that Dr. Wolf thinks that […]

Looking for an Update
September 7th, 2012 @ 11:46 am

On the morning of September 7th, 2012, I sent this email to Steve Phillips of Pincus & Currier, LLP, the attorney who was working with us at the time: Hey Steve, Can you tell me what’s happening right now? Have you heard anything from Dr. Wolf? Did you send the notice to Woodland Terrace about […]

Risperidone 0.5MG
August 20th, 2012 @ 9:23 am

About a week after she died, I contacted the corporate office of the pharmaceutical company which supplied drugs to Woodland Terrace, the assisted living facility where mom had been placed. I received an email from them three days later, which included a copy of mom’s (partial) pharmacy bill for August. It detailed that she was […]

Calling the Medical Examiner’s Office
August 15th, 2012 @ 1:03 pm

I called 1 the office of the Volusia County Medical Examiner to see if I could get an update on whether they had decided to do an autopsy on my mother’s body. I asked the woman who answered the phone if I could speak to Mr. Burch. She said, “Can I tell him who’s calling?” […]

Contact with Dr. Peele
August 14th, 2012 @ 8:27 am

I called the cell phone number I have for Dr. Peele. 1 I did not expect him to answer, but he did. I said that I was Kathie Gagne’s son and that both a nurse at Fish Memorial Hospital and Dr. Allen Cusack, the manager of the mortuary where my mother’s body is currently located, […]

Volusia County Medical Examiner
August 13th, 2012 @ 9:39 am

I called * the Volusia County Medical Examiner using the number I was given by the nurse at Fish Memorial Hospital. 1 (Their automated message — press one for this, press two for that — is insufferably long, and includes a letter-by-letter enunciation of their web address: http://volusia.org/medicalexaminer/ which takes a long, long time.) A […]