A Plea for Help
February 15th, 2012 @ 11:55 am

I sent this email to Delia McClain, a Medicaid Client Services Specialist with ElderSource: Hello Delia, I’m writing to see if I can get a status update on my mother’s case. You had mentioned that — in addition to the waiting list for an assisted living facility assistance waiver — you were going to add […]

A Response from Delia
January 24th, 2012 @ 7:43 am

Delia McClain sent me this email in response to my previous email and questions about Medicaid: Good morning Mr. Gagne, During our previous discussion, you also informed me that your mother had been diagnose with Dementia. I’d advised you that there is a program for clients with Dementia that I would add her name to […]

What Exactly Is Medicaid?
January 23rd, 2012 @ 2:45 pm

I sent this email to Delia McClain, Medicaid Client Services Specialist at ElderSource in Jacksonville, Florida: Hello, Delia, Thank you! You said that my mother, “will remain on the wait lists until funding becomes available.” I was only aware of a single wait list, what I have been referring to as the waiting list to […]

A Message to Connie
January 23rd, 2012 @ 2:03 pm

I just received this email from Constance “Connie” Wade at Halifax Hospital: Dear David. I am sending you the information you requested. Your Mother’s height is recorded to be 67.99 inches and weight is 228.84. It is good you are working on a medicaid waiver. We do need to understand her funding. I have requested […]

Re: Kathleen Gagne
January 23rd, 2012 @ 1:56 pm

Here is an email I received from Delia McClain, Medicaid Client Services Specialist with ElderSource: Good afternoon Mr. Gagne, I rec’d your mother’s info and have updated the database accordingly. Hope your mother’s health improves so she can get her independence back. As advised during our previous discussion, she will remain on the wait lists […]

Intake Assessment Follow-Up
January 23rd, 2012 @ 1:14 pm

I just sent the following message to Delia Mcclain, Medicaid Client Services Specialist at ElderSource: Dear Delia, We spoke on Friday, January 20, 2012 at approximately 12:45pm Eastern time. This is regarding my mother: KATHLEEN ANNE GAGNE aka “KATHIE” GAGNE Maiden Name: [redacted] DOB: [redacted] SS#: [redacted] You had asked me to confirm her height […]

ElderSource Call
January 19th, 2012 @ 1:30 pm

I spent a long time on the phone this afternoon in yet another fruitless attempt to get my mom approved for Medicaid: Timothy Jefferson @ ElderSource 904 391-6650 said he received an email from Linda Kattenoff and had Deborah‘s supervisor on the phone listening said CARES is the only agency that can do assessments said […]

Waiting List Mistakes
January 19th, 2012 @ 8:51 am

I just received a very disturbing email from Sophia Mas at Stewart-Marchman: David, I called Cares at 904-238-4946 & they told me they had spoken to you yesterday & that your mother was not on their waiting list because their waiting list is for long term diversion age 65 & above – I called the […]

Working on Medicaid
January 18th, 2012 @ 7:43 am

Judy Martin <Judy.Martin@HamptonManor.net> send me this email with the subject line “telephone # for CARES”: 386-238-4946. Good luck David. Hope this will have a good outcome so we can consider placement here at Hampton Manor for your mom.

A Call from Rodney
January 12th, 2012 @ 12:45 pm

A discharge coordinator, Rodney Curtis, called me from Halifax Hospital. He said that he called “a few other” ALFs but that he keeps “encountering the same resistance” when trying to find a place where mom can go because of concerns about paying for her prescriptions. Shady Oaks was one of the places he called. Rodney […]