Clare Bridge
January 11th, 2012 @ 1:00 pm

On January 11th of 2012, I had a very long phone call with Vanessa Merse, the Sales and Marketing Manager at Clare Bridge of Ormond Beach. It was just one of many nursing homes and assisted living facilities we contacted after we realized that mom would probably not be able to live by herself. Ms. […]

Lakewood Retirement
January 11th, 2012 @ 10:35 am

I had a fourteen minute phone call with Maria from Lakewood Retirement, who finally returned one of my calls this morning. Here are my notes from the call: 1035 Maria from Lakewood called & I conferenced [my little sister] into the call said mom is not receiving “Part A” or “Part B” said Sophia told […]

A Long Call
January 11th, 2012 @ 9:45 am

Sophia Mas called me from Stewart-Marchman ACT and, according to AT&T, we talked for about thirty-six minutes. Here are my notes from the call: 0945 Sophia Mas called in response to an email I sent. called to explain why she sent me two resources with no context or explanation # for prescription assistance, help people […]

Social Security Disability Benefits
December 29th, 2011 @ 12:52 pm

I asked my sister if she would do some research into applying for government assistance — e.g. Medicaid, Social Security — for mom. She sent me this email just before the end of the year:   From: Gagne, Jennifer To: Gagne, David Subject: Social Security Disability Benefits Sent: December 29, 2011 3:52 PM ET http://www.ssa.gov/pgm/disability.htm […]