About a week after she died, I contacted the corporate office of the pharmaceutical company which supplied drugs to Woodland Terrace, the assisted living facility where mom had been placed. I received an email from them three days later, which included a copy of mom’s (partial) pharmacy bill for August. It detailed that she was […]
At 3:42 PM EDT I received a phone call from (847) 241-3200, an Illinois phone number. It was Mary in the billing department at RxPerts Pharmacy. I gave her my last name and my mother’s name and she was happy to discuss my mother’s bill with me. I did not inform her that my mother […]
I called RxPerts Pharmacy this morning. I had received a bill from them at my home in Los Angeles; I have to assume that someone at Woodland Terrace gave them my address. I tried the phone number on one of the forms in the admissions packet from Rosa Rivera, (813) 740-1818. From their voice prompt […]
Here are some notes about Risperdal, the drug prescribed to my mom by Dr. Mossler — a psychiatrist who saw my mom only one time — exactly one week ago, which I declined, and which — when I learned they were ignoring me and administering to her anyway — I begged and pleaded with them […]
I called Woodland Terrace and Ida answered the phone. I said, “Hello, Ida,” and she said, “Hello, Mr. Gagne.” I asked her if I could get a phone number for James Thompson, the new administrator. Ida laughed and said, “I’m not giving you his personal contact information.” I said, “I’m not asking for his personal […]
I called Woodland Terrace and Marty answered. I told her I needed to talk to Ida, because I don’t want them to give my mom Risperdal. She said, “Hold on,” and then, “Whoops! That line is busy. She just picked up. Hold on.” After one minute she returned and said, “Hold on,” and then Lisa […]
I didn’t hear the phone ring, but at 7:18 PM PDT I missed an incoming call from (386) 425-1300. I know that 386 is the area code for north central Florida, so when I noticed eight minutes later I called immediately. The man that answered the line said that I was calling the Emergency Room […]
This morning I called Jessica Silvey — the unit manager of the West wing at Woodland Terrace — to ask her about the psychologist who saw mom yesterday and my conversation last night with Nurse Cheryl. She was very nice and super helpful; she explained everything. The confusion stemmed from the fact that mom saw […]
Nurse Cheryl from Woodland Terrace called me just before five o’clock my time. She said she had a report from the psychologist who visited mom this morning which recommended that mom be administered Risperdal. I interrupted because I thought that mom was supposed to have seen Dr. Oh, a psychiatrist this morning, and that only […]
I called Woodland Terrace this morning hoping I would be able to get mom on the phone. 1 After a few rings, the line was answered, “Hello. Woodland Terrace. This is Rosa.” I asked if it was Rosa Rivera and she said it was. I identified myself and she said that “they” had received my […]