At 3:19 PM PDT my phone rang. I was in the middle of trying to get my son to take a nap and had to run to answer it. I didn’t recognize the number — (386) 943-4522 — but I knew from the area code that it was someone in Florida. “Hello?” I said. The […]
I called Woodland Terrace and Ida answered the phone. I said, “Hello, Ida,” and she said, “Hello, Mr. Gagne.” I asked her if I could get a phone number for James Thompson, the new administrator. Ida laughed and said, “I’m not giving you his personal contact information.” I said, “I’m not asking for his personal […]
I called Woodland Terrace and Marty answered. I told her I needed to talk to Ida, because I don’t want them to give my mom Risperdal. She said, “Hold on,” and then, “Whoops! That line is busy. She just picked up. Hold on.” After one minute she returned and said, “Hold on,” and then Lisa […]
I called Michelle Cofano from the Department of Elder Affairs using the (386) 562-7991 number I had from her. She didn’t answer, but I left her a one-minute voice mail explaining that I was very upset about the fact that the nurses at Woodland Terrace were ignoring my directions to not administer Risperdal and asked […]
I didn’t hear the phone ring, but at 7:18 PM PDT I missed an incoming call from (386) 425-1300. I know that 386 is the area code for north central Florida, so when I noticed eight minutes later I called immediately. The man that answered the line said that I was calling the Emergency Room […]
This morning I called Jessica Silvey — the unit manager of the West wing at Woodland Terrace — to ask her about the psychologist who saw mom yesterday and my conversation last night with Nurse Cheryl. She was very nice and super helpful; she explained everything. The confusion stemmed from the fact that mom saw […]
Nurse Cheryl from Woodland Terrace called me just before five o’clock my time. She said she had a report from the psychologist who visited mom this morning which recommended that mom be administered Risperdal. I interrupted because I thought that mom was supposed to have seen Dr. Oh, a psychiatrist this morning, and that only […]
I started to write this email, but never finished and never sent it. I was sending it to my little sister’s good friend, and her older brother: Hey, [name redacted] and [name redacted], Thank you, [name redacted], for sending this email. I really appreciate it. I don’t know how much of the story you two […]