Staggered Responses from Sophia
January 9th, 2012 @ 12:51 pm

I received the following email from Sophia Mas at Stewart-Marchman: David, The doctor did lower her dosage – your mother seems more alert today & still today the medications were lowered again – I forwarded your message to Rodney – his phone#386-236-1729 – Rodney has been in touch w/Maria & will be returning your call […]

Growing Concern
January 9th, 2012 @ 10:58 am

I just sent the following email to Sophia Mas at Stewart-Marchman (and copied my sister): Dear Sophia, Can you please send me the email address for Rodney Curtis, the discharge coordinator there? I have emailed him several times and never received a response; I suspect that he gave me an incorrect address when we spoke […]

No Answer from Lakewood
January 9th, 2012 @ 8:11 am

I sent the following email to Sophia Mas at Stewart-Marchman: Dear Sophia, I called this number [386-334-1494] on Friday but there was no answer. There was only a generic voice mail response, so I left a message both times referencing my mother and you, and left her my name and phone number and a request […]

Lakewood Retirement
January 6th, 2012 @ 9:10 am

I sent the following email to Sophia Mas at Stewart-Marchman: Dear Sophia, I have called the number for Lakewood Retirement that is on their webpage — (386) 274-1848 — three times now. I called once yesterday afternoon and twice this morning. Every time I call it simply rings and rings and nobody answers and it […]

A Long, Long Conference Call
January 5th, 2012 @ 11:20 am

Sophia Mas called from Stewart-Marchman with mom in the room with her on speakerphone, and we conferenced in my sister. Sophia began the call by saying that it was time for mom to go somewhere else. She said that yesterday she met with a “lady” who was an administrator at Lakewood. Sophia noted that all […]

Holiday Schedule
December 23rd, 2011 @ 6:58 am

Just before the holidays I emailed Sophia Mas at Stewart-Marchman Act to ask about how I would be able to talk to my mom on Christmas: Dear Sophia, Thank you so much for all your help with my mom these last few weeks. We do sincerely appreciate it, and I hope you know that. Is […]

Likely Mistaken
December 21st, 2011 @ 11:36 am

I sent this email to Sophia Mas at Stewart-Marchman a day after a very long and difficult phone call with her and Dr. Caliendo. Dr. Caliendo was only on the phone for a few minutes and then Sophia called us and explained in detail what he had been saying. It wasn’t until many, many months […]

One of the Worst Calls
December 20th, 2011 @ 12:15 pm

Today I managed to actually talk to Dr. Caliendo for about twenty minutes. My sister and I had a conference call with him and Sophia Mas from Stewart-Marchman ACT. Mom was in the room with them at the beginning of the call. Pay close attention to the footnotes I’ve added below. Here are my notes […]

An Email from Sophia Mas
December 19th, 2011 @ 12:36 pm

I received this email from Sophia Mas at Stewart-Marchman: David & [name redacted] 1 Dr. Caliendo will be available between 2:00-2:30 to 3:00-3:30 pm our time – I can call you around that time to give you the phone# you need to call & we’ll be ready – I am afraid I do not have […]

Trying to Schedule a Call
December 19th, 2011 @ 8:58 am

I sent this email to Sophia Mas at Stewart-Marchman and copied my sister: Hi Sophia, I spoke to my sister, [name redacted], this weekend about having a conference call with Dr. Caliendo. We would both like to be on the call, and we would both very much like to hear what Dr. Caliendo thinks about […]