I called Judy Martin at Hampton Manor this morning. She said that she was “doing outreach” this week and that she would go visit mom. She said that they don’t have any “memory care beds” available right now, but that changes frequently.
I called Judy Martin at Hampton Manor this morning. She said that she was “doing outreach” this week and that she would go visit mom. She said that they don’t have any “memory care beds” available right now, but that changes frequently.
I received the following voice mail this afternoon: “Hi, David. This is Katherine Dray calling from Southland Suites here in Ormond Beach; we’re an assisted living community. You actually had gone on to the Brookdale web, which is our parent company, in search for information, about … there’s some communities that we do have. Again […]
On January 11th of 2012, I had a very long phone call with Vanessa Merse, the Sales and Marketing Manager at Clare Bridge of Ormond Beach. It was just one of many nursing homes and assisted living facilities we contacted after we realized that mom would probably not be able to live by herself. Ms. […]
After a very frustrating phone call with Rodney Curtis at Stewart-Marchman, I sent the following email 1 to him and to Sophia Mas: Dear Rodney and Sophia, Please understand that I work in the technology industry, and for many years I worked specifically in the field of medical technology, including health insurance subrogation and claims […]
I spent about five minutes online researching HIPAA regulations to confirm that there’s nothing wrong with communicating with anyone at Stewart-Marchman ACT via email about mom. Then I sent a very detailed email to Rodney and Sophia explaining how HIPAA works.
Sophia Mas at Stewart-Marchman sent me this email: David, In response to our phone conversation here is the information: 1. Elder Helpline ph#s 888-242-4464 or 904-777-2106 [open7:30am to 6:30pm./ Eastern standard time] Your mother was accepted into the Waiver Program “waiting list” in early Dec. Questions to ask: ยท Where is KG on the waiting […]
I had a fourteen minute phone call with Maria from Lakewood Retirement, who finally returned one of my calls this morning. Here are my notes from the call: 1035 Maria from Lakewood called & I conferenced [my little sister] into the call said mom is not receiving “Part A” or “Part B” said Sophia told […]
Sophia Mas called me from Stewart-Marchman ACT and, according to AT&T, we talked for about thirty-six minutes. Here are my notes from the call: 0945 Sophia Mas called in response to an email I sent. called to explain why she sent me two resources with no context or explanation # for prescription assistance, help people […]
I sent the following email to Sophia Mas at Stewart-Marchman: Hello Sophia, (1) Can we please schedule a time and date for the conference call in advance this time? I can be available any time, day or night, any day this week. But it is much, much easier for me if I can plan for […]
I received the following email from Sophia Mas at Stewart-Marchman: David, The doctor did lower her dosage – your mother seems more alert today & still today the medications were lowered again – I forwarded your message to Rodney – his phone#386-236-1729 – Rodney has been in touch w/Maria & will be returning your call […]