I sent the following email to Judy Martin at Hampton Manor. For a few days she seemed to be very caring and interested in helping, and then she simply completely stopped responding to phone calls or emails. Dear Judy, Thank you for the information and for continuing to help me help my mother. I spoke […]
Judy Martin <Judy.Martin@HamptonManor.net> send me this email with the subject line “telephone # for CARES”: 386-238-4946. Good luck David. Hope this will have a good outcome so we can consider placement here at Hampton Manor for your mom.
On January 11th of 2012, I had a very long phone call with Vanessa Merse, the Sales and Marketing Manager at Clare Bridge of Ormond Beach. It was just one of many nursing homes and assisted living facilities we contacted after we realized that mom would probably not be able to live by herself. Ms. […]
After a very frustrating phone call with Rodney Curtis at Stewart-Marchman, I sent the following email 1 to him and to Sophia Mas: Dear Rodney and Sophia, Please understand that I work in the technology industry, and for many years I worked specifically in the field of medical technology, including health insurance subrogation and claims […]
I spent about five minutes online researching HIPAA regulations to confirm that there’s nothing wrong with communicating with anyone at Stewart-Marchman ACT via email about mom. Then I sent a very detailed email to Rodney and Sophia explaining how HIPAA works.
Sophia Mas at Stewart-Marchman sent me this email: David, In response to our phone conversation here is the information: 1. Elder Helpline ph#s 888-242-4464 or 904-777-2106 [open7:30am to 6:30pm./ Eastern standard time] Your mother was accepted into the Waiver Program “waiting list” in early Dec. Questions to ask: ยท Where is KG on the waiting […]
Sophia Mas called me from Stewart-Marchman ACT and, according to AT&T, we talked for about thirty-six minutes. Here are my notes from the call: 0945 Sophia Mas called in response to an email I sent. called to explain why she sent me two resources with no context or explanation # for prescription assistance, help people […]
I received the following email from Sophia Mas at Stewart-Marchman: David, The doctor did lower her dosage – your mother seems more alert today & still today the medications were lowered again – I forwarded your message to Rodney – his phone#386-236-1729 – Rodney has been in touch w/Maria & will be returning your call […]
I just sent the following email to Sophia Mas at Stewart-Marchman (and copied my sister): Dear Sophia, Can you please send me the email address for Rodney Curtis, the discharge coordinator there? I have emailed him several times and never received a response; I suspect that he gave me an incorrect address when we spoke […]