Please Contact Tallahassee
February 24th, 2012 @ 7:49 am

Delia McClain, a Medicaid Client Services Specialist with ElderSource, replied to my email from yesterday with this message: The Dementia program is called Alzheimer’s Disease Initiative (ADI). Also, please contact Tallahassee to request the representative for the county in which your mother resides in to address funding. The Department of Elder Affairs in Tallahassee phone […]

Following Up
February 23rd, 2012 @ 5:55 pm

I sent an email to Delia to follow up on her last message to me, in which she promised to talk to her supervisor and contact me:   From: Gagne, David To: McClain, Delia <Delia McClainD@elderaffairs.org> Subject: Re: Status Update Sent: February 23, 2012 5:55 PM PT Dear Delia, Last week you advised that you […]

A Response
February 17th, 2012 @ 8:48 am

Delia McClain, the Medicaid Client Services Specialist with ElderSource, responded to my plea for help with this email: Good morning Mr. Gagne, I am very sorry to say that at this time, nothing has changed regarding your mother’s status since we’d last communicated. Also, there is no new information for the Dementia program. If/when her […]

A Plea for Help
February 15th, 2012 @ 11:55 am

I sent this email to Delia McClain, a Medicaid Client Services Specialist with ElderSource: Hello Delia, I’m writing to see if I can get a status update on my mother’s case. You had mentioned that — in addition to the waiting list for an assisted living facility assistance waiver — you were going to add […]

A Follow-Up Email to Judy Martin
January 24th, 2012 @ 1:02 pm

I sent this message to Judy Martin <Judy.Martin@HamptonManor.net> and copied my sister: Dear Judy, I never received a response to the message I sent last Wednesday, January 18, 2012. I’ve included it here again, and am copying my sister, [name redacted]. ([name redacted] lives in Seattle, WA.) On the evening of Thursday, January 19, 2012, […]

Intake Assessment Follow-Up
January 23rd, 2012 @ 1:14 pm

I just sent the following message to Delia Mcclain, Medicaid Client Services Specialist at ElderSource: Dear Delia, We spoke on Friday, January 20, 2012 at approximately 12:45pm Eastern time. This is regarding my mother: KATHLEEN ANNE GAGNE aka “KATHIE” GAGNE Maiden Name: [redacted] DOB: [redacted] SS#: [redacted] You had asked me to confirm her height […]

A Call from Sophia
January 18th, 2012 @ 1:15 pm

Sophia Mas from Stewart-Marchman ACT called me and said that she would call Elder Care to see why mom was not on a waiting list. She also told me she would check on mom’s eyeglasses. My sister and I were concerned because mom is basically blind as a bat without them, and if she didn’t […]

Re: Kathleen Gagne
January 18th, 2012 @ 12:06 pm

I sent the following email to Judy Martin at Hampton Manor. For a few days she seemed to be very caring and interested in helping, and then she simply completely stopped responding to phone calls or emails. Dear Judy, Thank you for the information and for continuing to help me help my mother. I spoke […]

C.A.R.E.S.
January 18th, 2012 @ 9:30 am

I called C.A.R.E.S. at (386) 238-4946 and talked to Linda in the Department of Elder Affairs. She said there are two wait list programs, but mom is only eligible for one of them because of her age, and that she needs “assisted living assistance”.

A Response from Sophia Mas
January 11th, 2012 @ 10:44 am

Sophia Mas at Stewart-Marchman sent me this email: David, In response to our phone conversation here is the information: 1. Elder Helpline ph#s 888-242-4464 or 904-777-2106 [open7:30am to 6:30pm./ Eastern standard time] Your mother was accepted into the Waiver Program “waiting list” in early Dec. Questions to ask: ยท Where is KG on the waiting […]