Sisyphus
May 14th, 2013 @ 10:45 am

At 10:08 AM I called Mathis & Murphy again in another attempt to speak to Kelly Mathis. Good ol’ Candace answered the phone and I said it was me calling again. She sounded happy to hear from me and told me she was going to check to see if he was back from lunch. After […]

Out to Lunch
May 14th, 2013 @ 8:49 am

At 8:42 AM on May 14th, 2013 — about an hour after my previous attempt — I called Mathis & Murphy to try to get in touch with Kelly Mathis. Candace answered the phone and I said, “Hi, Candace. It’s David Gagne again.” Candace said, “Kelly has just gone to lunch. I’m sorry.” I said, […]

The Widening Gyre
May 14th, 2013 @ 7:52 am

Since Kelly Mathis didn’t respond to the message I left on his voice mail yesterday, I called Mathis & Murphy at 7:38 AM today, Tuesday, May 14th, 2013. Candace answered the phone and I reminded her of our call. “Hi, Candace. This is David Gagne. We spoke yesterday when I called looking for Jennifer Workman.” […]

Inconceivable
May 13th, 2013 @ 1:41 pm

I called Mathis & Murphy on May 13th, 2013 at 1:30pm to speak with Jennifer Workman and — fingers crossed — hopefully get an update on the status of acquiring mom’s medical records. A lovely woman named Candace answered the phone. I assume she’s a receptionist; she’s answered the phone almost every time I’ve called. […]

Progress?
May 7th, 2013 @ 1:57 pm

Just before two o’clock (my time) I received a call from Jennifer at Mathis & Murphy, P.A. She told me that she had been in contact with a Nicole Barna at the law firm representing Woodland Terrace, who asked her to resubmit our request for my mother’s medical records via email. Jennifer said she did […]

Perseverance
May 7th, 2013 @ 12:10 pm

I called Jennifer at Mathis & Murphy, P.A. just after noon, as she suggested earlier today. She told me that since our phone call she had tried twice more to get in touch with someone at the law firm representing Woodland Terrace, but had gotten no response. She said she left another message for James […]

Yet Another Day
May 6th, 2013 @ 1:47 pm

I went to bed last night hoping against hope that today, Monday, I’d finally get a response to my months and months of trying to obtain copies of mom’s medical records. At 1:47PM my time — 4:47PM in Florida — I sent this email to attorney Kelly Mathis, in reply to his message to me […]

Claim investigation
May 3rd, 2013 @ 11:52 am

Just before lunch on Friday, May 3rd, I sent a follow-up to my previous email to attorney Kelly Mathis. I wrote:   Hi, Kelly, Unless the attorney for Woodland Terrace has complied with the request and you simply haven’t updated me yet, it’s now been more than three full weeks that we have been waiting. […]

Goodbye, Jill
April 30th, 2013 @ 4:01 pm

Jill Bechtold of Mathis & Murphy, P.A. finally replied to my desperate email pleas at the end of April:   Sent: April 30, 2013 @ 4:01 PM PDT David I have forwarded your email correspondence to Kelly, the managing partner on the case. I have accepted a new position at a different law firm and […]

Still Trying to Obtain Medical Records
April 30th, 2013 @ 2:59 pm

It’s been almost nine months since mom died and I am still trying to obtain copies of her medical records from Woodland Terrace. The attorney for Woodland Terrace was notified by Mathis & Murphy, P.A. on April 10th that I am now (finally) officially recognized by the State of Florida to be the legal representative […]