No Answer from Lakewood
January 9th, 2012 @ 8:11 am

I sent the following email to Sophia Mas at Stewart-Marchman: Dear Sophia, I called this number [386-334-1494] on Friday but there was no answer. There was only a generic voice mail response, so I left a message both times referencing my mother and you, and left her my name and phone number and a request […]

Lakewood Retirement
January 6th, 2012 @ 9:10 am

I sent the following email to Sophia Mas at Stewart-Marchman: Dear Sophia, I have called the number for Lakewood Retirement that is on their webpage — (386) 274-1848 — three times now. I called once yesterday afternoon and twice this morning. Every time I call it simply rings and rings and nobody answers and it […]

One of the Worst Calls
December 20th, 2011 @ 12:15 pm

Today I managed to actually talk to Dr. Caliendo for about twenty minutes. My sister and I had a conference call with him and Sophia Mas from Stewart-Marchman ACT. Mom was in the room with them at the beginning of the call. Pay close attention to the footnotes I’ve added below. Here are my notes […]

An Email from Sophia Mas
December 19th, 2011 @ 12:36 pm

I received this email from Sophia Mas at Stewart-Marchman: David & [name redacted] 1 Dr. Caliendo will be available between 2:00-2:30 to 3:00-3:30 pm our time – I can call you around that time to give you the phone# you need to call & we’ll be ready – I am afraid I do not have […]

Trying to Schedule a Call
December 19th, 2011 @ 8:58 am

I sent this email to Sophia Mas at Stewart-Marchman and copied my sister: Hi Sophia, I spoke to my sister, [name redacted], this weekend about having a conference call with Dr. Caliendo. We would both like to be on the call, and we would both very much like to hear what Dr. Caliendo thinks about […]

A Call from a Friend
December 16th, 2011 @ 10:03 am

My mom’s friend from her church called me. I couldn’t get to the phone, but here is a transcript of the message she left me: “David, it’s [name redacted]. About one o’clock Eastern standard time. I’m on my way out to Stewart[-Marchman] to bring your mother some of her clothes, like, y’know underwear and undergarments, […]

An Email to Sophia
December 13th, 2011 @ 2:09 pm

This is an email I sent to Sophia Mas at Stewart-Marchman: Sophia, I am always available. You can call me at any time of the day or night. If my sister has any restrictions on when she is available, she will have to let us know. Thank you very much for the extensive details about […]

Sophia Tells Me about Stewart-Marchman
December 13th, 2011 @ 6:49 am

Sophia Mas at Stewart-Marchman sent me the following email describing what the facility is like: David, I am glad that you are keeping your sister abreast of your mother’s stay here – I will try to get a conference call soon when you, your sister & possibly Dr. Caliendo – not sure it will be […]

Another Awful Call
December 12th, 2011 @ 1:40 pm

I forwarded my sister the earlier email from Sophia Mas, and added this note: [name redacted], Sophia didn’t include you in her response to me, so I’m forwarding you what she just sent me. You can read it below. In Sophia’s message she refers to talking to me on the phone. That was just a […]

Re: Kathleen Gagne
December 12th, 2011 @ 11:26 am

This is an email I just sent to Sophia Mas at Stewart-Marchman: Sophia, I am copying my sister [name redacted] on this email. I called and talked to my mom for about five minutes on Friday night. (It was about 8:30pm your time.) She seemed to not understand that she wasn’t in her own apartment. […]