I just attempted to send a fax to Woodland Terrace. I had signed or initialed eight of the forty-six pages in the big PDF that Rosa Rivero, the Admissions Coordinator, sent me on the 16th. Rosa’s email didn’t include the fax number to which she wanted me to return these, so I checked their website. […]
Shelly Sparace called me and left this voice mail: Hi, David. This is Shelly from Woodland Terrace. I received a message yesterday that you had called me. You can reach me at (386) 738-3433. Thank you.
My phone rang at 5:40AM PDT, but I didn’t get to it in time to answer. It was a message from Shelly Sparace in response to my call yesterday. She left her name and the main number for Woodland Terrace, (386) 738-3433. I returned the call while I was driving to work at 7:56AM PDT. […]
When I left my office tonight I called Woodland Terrace in an attempt to get mom on the phone. It was 5:09 PM PDT, which means it was 8:09 PM EDT there. I figured that surely by this point they’d resolved whatever issues they were having with their phones and, that late at night, it […]
Marsha Porter from Halifax Hospital responded to my request for more information regarding the informed consent form: Mr. Gagne, Thanks so much for your assistance with the consent form. I’m not sure if you will hear from any of the people at CARES unless they need more information. I’m not sure of the protocol after […]
My sister sent me this message via SMS after reading the previous post: Mom’s glasses were more likely lost at Coastal prior to being taken to the ER or at Halifax. She had them on at Coastal when we were there. I hate that. I had to keep telling EVERYONE at the nursing home, ALF, […]
Immediately after leaving a message on the voice mail for the social workers office, I called Woodland Terrace again and asked to speak to Sherri Spillman, the administrator. The receptionist told me that she wasn’t in the facility yet, so I asked if I could leave her a voice mail. The receptionist didn’t respond, but […]
I called Woodland Terrace on my way into work this morning. I was hoping to get a chance to talk to Shelly Sparace to determine if she had made any progress on mom’s application for Medicaid. I also hadn’t heard or seen any response to the multiple emails my sister sent two days ago, so […]
I just got a phone call from mom’s friend from her Church in Florida. She was calling to let me know that she’d been called by someone named Nancy who claimed to be from the Patient Accounting Department at Halifax Hospital. Apparently Nancy thought that she was calling mom. Mom’s friend explained that she’d been […]
Since nobody at all responded in any way to the fax Marsha Porter told me to send last week, I sent the following email to her: Ms. Porter, I found the Florida Department of Elder Affairs 2040 form as you instructed, then printed it, completed it, and faxed it to the number you instructed to […]