I just sent the following message to Delia Mcclain, Medicaid Client Services Specialist at ElderSource: Dear Delia, We spoke on Friday, January 20, 2012 at approximately 12:45pm Eastern time. This is regarding my mother: KATHLEEN ANNE GAGNE aka “KATHIE” GAGNE Maiden Name: [redacted] DOB: [redacted] SS#: [redacted] You had asked me to confirm her height […]
I started writing my mom a letter every day almost immediately after she was admitted to Stewart-Marchman at the beginning of December. I printed bunches and bunches of photos of my son and me, and I included two or three photos in almost every letter. When she was transferred from Stewart-Marchman to the Psychiatric Unit […]
I just received the following email from Constance Wade at the Halifax Hospital Psychiatric Unit: I am pleased to inform you a neurological evaluation has been ordered for your mother. We will be mailing the guardian advocate book and test to you. Please fill out the test and mail it back to us. Our nursing […]
Here are my notes from January 20th: 0620: Connie Wade called, my first conversation with her unsure of her own email address – conniewade@halifax.org? sounded very caring and competent, said mom is on 2500 unit and Rhonda is her nurse today Connie gave me address to send mom cards, etc. Halifax Psychiatric Center 303 N […]
I called Halifax Hospital to see if I could talk to my mom. I figured she’d be scared and anxious about being transferred from Stewart-Marchman ACT to there so abruptly. Unfortunately because it was so late and because of the amazingly consistent inefficiency and incompetence of the healthcare system in Volusia County, nobody there could […]
I spent a long time on the phone this afternoon in yet another fruitless attempt to get my mom approved for Medicaid: Timothy Jefferson @ ElderSource 904 391-6650 said he received an email from Linda Kattenoff and had Deborah‘s supervisor on the phone listening said CARES is the only agency that can do assessments said […]
I just received a very disturbing email from Sophia Mas at Stewart-Marchman: David, I called Cares at 904-238-4946 & they told me they had spoken to you yesterday & that your mother was not on their waiting list because their waiting list is for long term diversion age 65 & above – I called the […]
Sophia Mas from Stewart-Marchman ACT called me and said that she would call Elder Care to see why mom was not on a waiting list. She also told me she would check on mom’s eyeglasses. My sister and I were concerned because mom is basically blind as a bat without them, and if she didn’t […]
I sent the following email to Sophia Mas at Stewart-Marchman: Dear Sophia, I spoke with both the Elder Help Line at (888) 242-4464 and C.A.R.E.S. at (386) 238-4946 and neither one of them has any record at all of my mother. I spoke with a woman named Linda at C.A.R.E.S. and a woman named Deborah […]