Almost exactly nine months after I started trying to get them, I finally have copies of mom’s medical records from the thirty-seven days she spent at Woodland Terrace. Just before two o’clock in the afternoon on May 31st, 2013, I started downloading eight emails from Kelly Mathis of Mathis & Murphy, P.A. Each message contained […]
On the morning of May 29th I received a blind carbon copy of an email, sent at 11:30 AM on the East coast, that Kelly Mathis of Mathis & Murphy sent to James Morrison of Quintairos, Prieto, Wood & Boyer, P.A., the law firm representing Woodland Terrace. Kelly still hasn’t responded directly to the voice […]
Mom has been dead for nine and a half months now, and I have been trying unsuccessfully to get Woodland Terrace — the nursing facility where she died — to give me copies of her medical records since about two weeks after that. Their latest stall tactic is to say they won’t deliver the records […]
Just after seven o’clock this morning, Friday, May 24th, 2013, I emailed Kelly Mathis of Mathis & Murphy, P.A. in regards to my quixotic attempt to get Woodland Terrace to release my mother’s medical records. I was specifically writing in response to Monday’s email exchange between Mr. Mathis and Mr. Morrison of Quintairos, Prieto, Wood […]
On Monday, May 13, 2013, at 2:34 PM, Kelly Mathis of Mathis & Murphy, P.A. emailed James B. Morrison of Quintairos, Prieto, Wood & Boyer, P.A., the law firm representing Woodland Terrace with a subject line of Estate of Kathleen Gagne: Mr. Morrison, Please advise when we will receive the records for the above […]
At 10:08 AM I called Mathis & Murphy again in another attempt to speak to Kelly Mathis. Good ol’ Candace answered the phone and I said it was me calling again. She sounded happy to hear from me and told me she was going to check to see if he was back from lunch. After […]
At 8:42 AM on May 14th, 2013 — about an hour after my previous attempt — I called Mathis & Murphy to try to get in touch with Kelly Mathis. Candace answered the phone and I said, “Hi, Candace. It’s David Gagne again.” Candace said, “Kelly has just gone to lunch. I’m sorry.” I said, […]
Since Kelly Mathis didn’t respond to the message I left on his voice mail yesterday, I called Mathis & Murphy at 7:38 AM today, Tuesday, May 14th, 2013. Candace answered the phone and I reminded her of our call. “Hi, Candace. This is David Gagne. We spoke yesterday when I called looking for Jennifer Workman.” […]
I called Mathis & Murphy on May 13th, 2013 at 1:30pm to speak with Jennifer Workman and — fingers crossed — hopefully get an update on the status of acquiring mom’s medical records. A lovely woman named Candace answered the phone. I assume she’s a receptionist; she’s answered the phone almost every time I’ve called. […]
I called Jennifer at Mathis & Murphy at one o’clock this afternoon hoping for some good news. The receptionist who answered the phone said that Jennifer was out of the office for the day. I thanked her and told her I would just call again on Monday.