Calling Social Security
September 13th, 2012 @ 11:10 am

I just called Jessica Srinivasan of the Port Orange, Florida Social Security office. I was calling to tell her that at nine o’clock this morning I visited the West Los Angeles Social Security office. There I gave Mr. Vasquez my mother’s death certificate and my birth certificate, which he copied and then faxed to her. […]

Social Security Disability
August 27th, 2012 @ 7:04 pm

My sister sent me an email regarding mom’s Social Security: The woman who has been working on Mom’s Social Security Disability claim is Jessica Srinivasan out of the Port Orange office. Mom’s last Social Security Retirement payment is the one we received in August 2012 because it pays a month behind (the August payment is […]

Reluctant to Give Out Information
July 31st, 2012 @ 3:16 pm

I called Woodland Terrace at six o’clock their time, as Dawn suggested a few hours ago, to get an update on my mom. A woman answered the phone and said, “Woodland Terrace. This is Marty. How may I help you?” I said that I was calling for Dawn in the West wing and she said […]

Returned Admissions Forms
July 31st, 2012 @ 12:01 pm

This afternoon I signed and / or initialed and then faxed to Woodland Terrace the majority of the new documents which Rosa Rivera sent me yesterday. I included a cover letter, and then also emailed it to her: Dear Ms. Rivera, At approximately 3:00PM EDT I signed and / or initialed and returned the following […]

Admission Pocket
July 30th, 2012 @ 7:15 am

At 7:15AM PDT I received another email from the copy machine at Woodland Terrace. It contained no subject line or message, but had a twenty-six page, 3MB file attached named doc04431020120730101424.pdf. About five minutes later I received this email from Rosa Rivera with the subject line “Admission Pocket”: Good morning David. I’ve resent the pages […]

Incorrect Fax, More Rudeness
July 20th, 2012 @ 9:10 am

I just attempted to send a fax to Woodland Terrace. I had signed or initialed eight of the forty-six pages in the big PDF that Rosa Rivero, the Admissions Coordinator, sent me on the 16th. Rosa’s email didn’t include the fax number to which she wanted me to return these, so I checked their website. […]

Informed Consent Form [Update]
July 19th, 2012 @ 2:40 pm

Marsha Porter from Halifax Hospital responded to my request for more information regarding the informed consent form: Mr. Gagne, Thanks so much for your assistance with the consent form. I’m not sure if you will hear from any of the people at CARES unless they need more information. I’m not sure of the protocol after […]

Florida Department of Elder Affairs 2040 Form
July 9th, 2012 @ 10:33 am

I just faxed a completed Florida Department of Elder Affairs 2040 form as instructed by Marsha Porter (See previous post). It is clear now why the representative from the Florida Department of Elder Affairs told Marsha to tell me to “google” the form. If you visit their website — elderaffairs.state.fl.us — you’ll see how poorly […]

Mom’s Next Step
May 7th, 2012 @ 10:27 am

My sister sent me this email: Hi, David. I have been talking to Jann at Coastal Rehab. She suggested I pay them $2000 up front to cover physical therapy for a couple months. This would spend down the money enough so that Mom will qualify for Medicaid which would then cover the other expenses at […]

Still No Fax
March 2nd, 2012 @ 11:45 am

I called and left a voice message for Marilyn at the Halifax Hospital Psychiatric Unit at 386-254-4080 because it had been five and a quarter hours since I was told they’d get the records to me, “right away,” and I still hadn’t received a fax. Finally at 1:50 PM (Pacific) I received a twenty-seven page […]