I called Halifax to try to talk to mom. It took me about ten minutes to finally get someone to get her to a telephone. I only had time to say hello and ask her how she was doing when she said she had to go to sleep because she was exhausted. I called again […]
Here is an email I just sent to Constance Wade at Halifax (and copied my sister): Dear Connie, Thank you so much for taking the time to talk to me this morning. I very much appreciated your interpretation of the MRI she received on Friday, January 20, 2012. I am still somewhat in shock at […]
I received a phone call from Nurse Rhonda at the Halifax Hospital Psychiatric Unit. I was asleep and didn’t wake when the phone rang, but she left me a voice mail asking if I would give consent for mom to be put on Namenda. Here is a transcript of the message she left me: “Hi. […]
I just sent the following message to Delia Mcclain, Medicaid Client Services Specialist at ElderSource: Dear Delia, We spoke on Friday, January 20, 2012 at approximately 12:45pm Eastern time. This is regarding my mother: KATHLEEN ANNE GAGNE aka “KATHIE” GAGNE Maiden Name: [redacted] DOB: [redacted] SS#: [redacted] You had asked me to confirm her height […]
Here are my notes from January 20th: 0620: Connie Wade called, my first conversation with her unsure of her own email address – conniewade@halifax.org? sounded very caring and competent, said mom is on 2500 unit and Rhonda is her nurse today Connie gave me address to send mom cards, etc. Halifax Psychiatric Center 303 N […]
I called Halifax Hospital to see if I could talk to my mom. I figured she’d be scared and anxious about being transferred from Stewart-Marchman ACT to there so abruptly. Unfortunately because it was so late and because of the amazingly consistent inefficiency and incompetence of the healthcare system in Volusia County, nobody there could […]
I spent a long time on the phone this afternoon in yet another fruitless attempt to get my mom approved for Medicaid: Timothy Jefferson @ ElderSource 904 391-6650 said he received an email from Linda Kattenoff and had Deborah‘s supervisor on the phone listening said CARES is the only agency that can do assessments said […]
Sophia Mas from Stewart-Marchman ACT called me and said that she would call Elder Care to see why mom was not on a waiting list. She also told me she would check on mom’s eyeglasses. My sister and I were concerned because mom is basically blind as a bat without them, and if she didn’t […]
I called the Elder Help Line at ElderSource at (888) 242-4464 in an attempt to have mom placed on a wait list for an “assisted living waiver”. I spoke with Deborah who said that this was, “confusing.” She said C.A.R.E.S. needs to do an assessment before ElderSource can add mom to any wait list. So […]