I just received a very disturbing email from Sophia Mas at Stewart-Marchman: David, I called Cares at 904-238-4946 & they told me they had spoken to you yesterday & that your mother was not on their waiting list because their waiting list is for long term diversion age 65 & above – I called the […]
Sophia Mas from Stewart-Marchman ACT called me and said that she would call Elder Care to see why mom was not on a waiting list. She also told me she would check on mom’s eyeglasses. My sister and I were concerned because mom is basically blind as a bat without them, and if she didn’t […]
I sent the following email to Judy Martin at Hampton Manor. For a few days she seemed to be very caring and interested in helping, and then she simply completely stopped responding to phone calls or emails. Dear Judy, Thank you for the information and for continuing to help me help my mother. I spoke […]
Sophia Mas from Stewart-Marchman called to tell me that mom had received another card from me in the mail. I asked Sophia if she liked it, and she told me that it was hard to tell because she didn’t seem to be aware of anything, and that when she tried to get her to read […]
After a very frustrating phone call with Rodney Curtis at Stewart-Marchman, I sent the following email 1 to him and to Sophia Mas: Dear Rodney and Sophia, Please understand that I work in the technology industry, and for many years I worked specifically in the field of medical technology, including health insurance subrogation and claims […]
I spent about five minutes online researching HIPAA regulations to confirm that there’s nothing wrong with communicating with anyone at Stewart-Marchman ACT via email about mom. Then I sent a very detailed email to Rodney and Sophia explaining how HIPAA works.
Sophia Mas at Stewart-Marchman sent me this email: David, In response to our phone conversation here is the information: 1. Elder Helpline ph#s 888-242-4464 or 904-777-2106 [open7:30am to 6:30pm./ Eastern standard time] Your mother was accepted into the Waiver Program “waiting list” in early Dec. Questions to ask: ยท Where is KG on the waiting […]
I had a fourteen minute phone call with Maria from Lakewood Retirement, who finally returned one of my calls this morning. Here are my notes from the call: 1035 Maria from Lakewood called & I conferenced [my little sister] into the call said mom is not receiving “Part A” or “Part B” said Sophia told […]
Sophia Mas called me from Stewart-Marchman ACT and, according to AT&T, we talked for about thirty-six minutes. Here are my notes from the call: 0945 Sophia Mas called in response to an email I sent. called to explain why she sent me two resources with no context or explanation # for prescription assistance, help people […]
I sent the following email to Sophia Mas at Stewart-Marchman: Hello Sophia, (1) Can we please schedule a time and date for the conference call in advance this time? I can be available any time, day or night, any day this week. But it is much, much easier for me if I can plan for […]